Community Director

4 weeks ago


Burlington, Washington, United States Axis Residential, LLC Full time
Job Summary

We are seeking a seasoned Community Director to lead our brand new, 55 and older, active adult community - Affinity at Burlington. As the ideal candidate, you will be responsible for building a strong rapport with our residents, prospects, Portfolio Manager, and on-site team. In this role, you will oversee the overall operations of the community while maintaining the maximum revenue potential of the property.

Key Responsibilities
  • Manage, lead, develop, and motivate a high-performing office team.
  • Create and maintain a community culture focused on enhancing our residents' way of life while providing excellent customer service and a supportive home environment.
  • Provide continual training and performance evaluation of associates.
  • Support community by participating in resident-led events and activities.
  • Participate in sales programs and leasing activities while building strong rapport with current and prospective residents.
  • Establish and maintain the best possible occupancy and revenue potential of the apartment community.
  • Manage daily operations of the property to achieve financial goals and budgets.
  • Ensure the physical well-being and curb appeal of the community– including daily property inspections, ensuring units are in market-ready condition, etc.
  • Keep an active gauge on local market conditions and availability; identify areas of improvement and make strategic recommendations.
  • Ensure a thorough application and credit check is completed on all prospective residents after approval for occupancy.
  • Maintain current records of liability insurance.
  • Exercise sound judgment regarding property expenditures and ensure timely and accurate submission of all invoices.
  • Take a proactive approach with vacancies by achieving timely unit turnover in partnership with maintenance supervisor and implement a marketing program that will pre-lease apartments.
  • Ensure timely service and enforcement of evictions for non-payment of rent and violation of the community rules and regulations.
  • Assist Portfolio Manager with various tasks as requested, including bid collection for annual budget preparation, financial variance reporting, etc.
  • Comply with all company policies and procedures.
  • Comply with all Fair Housing Laws.
Requirements
  • A professional, relationship-focused Community Director who can effectively carry out the daily operations of the community while leading a team and building rapport with residents.
  • Must be a team player who takes a 'we' over 'me' approach to building and sustaining relationships with others.
  • Experience developing and leading a high-performing team.
  • Must be determined, ambitious, and self-motivated.
  • Prior multifamily property management experience strongly preferred.
  • Understanding of financial statements, budgets, invoicing, etc.
  • Excellent communication skills; must be proficient in speaking, reading, and writing in English.
  • Strong computer skills, including MS Office, Google-Suite, property management software (i.e., Yardi, On-Site), and CRM solutions.
  • Willingness to work evenings and weekends as necessary.
  • High School diploma or equivalency certificate.
  • Valid driver's license and insured, operable vehicle.
What We Offer
  • Competitive salary, starting at $78,000 - $85,000 (based on experience).
  • Bonus incentive.
  • Annual performance review with potential merit increase.
  • Full benefits package: Medical, Dental, Vision, Disability, AD&D, and Life Insurance.
  • 401(k) with Safe Harbor contribution.
  • Vacation, Sick, and Holiday Pay.

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