Sales Associate

4 weeks ago


Torrance, California, United States Purple Inc Full time
About Purple Inc

Purple Inc is a digitally-native vertical brand dedicated to helping people feel and live better through innovative comfort solutions. Our mission is to empower every employee to feel comfortable being themselves, fostering a culture of collaboration and diversity.

Job Summary

We are seeking a motivated and positive Sales Associate to drive sales by assisting customers with their buying experience. The ideal candidate will have an aptitude for persuasive communication, a drive to succeed, and the ability to interface with customers to contribute to the overall success and profitability of the store.

Key Responsibilities
  • Greet customers upon entrance and provide a welcoming experience
  • Check on purchase orders for customers and ensure timely delivery
  • Assess customer needs and wants, answer questions and concerns, and provide appropriate product recommendations
  • Ensure merchandise is in-stock and displayed on shelves in a presentable manner
  • Use the point of sale (POS) system to conduct purchase transactions and process merchandise returns
  • Assist in product inventory procedures and cross-sell/upsell products
  • Memorize in-store promotions and special offers to communicate to customers
  • Build lasting relationships with customers and team up with co-workers to ensure customer satisfaction
  • Educate customers on new arrivals and future product arrivals
  • Follow opening and closing procedures and find innovative ways to improve sales and boost revenue
Requirements
  • High school diploma or equivalent required
  • 1+ years of experience working in a retail environment
  • Working knowledge of computer use and common programs such as Microsoft Word, Excel, and PowerPoint
  • Excellent interpersonal communication capabilities
  • Customer service-oriented attitude
  • Ability to stay organized and manage time effectively
  • Basic math skills
  • Familiarity with POS system and inventory procedures a plus
  • Friendly, approachable personality
  • Ability to perform and sell in a retail environment
  • Enthusiasm and a positive attitude
  • Available to work some weekends, nights, and holidays
  • Bilingual in English and Spanish a plus
Purple Perks
  • Earn a Mattress
  • Purple Swag
  • Amazing Purple Products
Why Work at Purple?
  • Make your mark: We value innovative thinking and empower employees to bring their ideas to life.
  • Gain unique experience: Be part of one of the fastest-growing companies in Utah and contribute to the company's growth.
  • Awesome culture: Join the tight-knit team at Purple and enjoy working alongside industry experts, making close friends, and annual employee appreciation events.

Purple Inc is an equal employment opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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