Manufacturing Operations Manager
7 days ago
Pendulum is pioneering a groundbreaking movement worldwide, aimed at enhancing physical and mental well-being by first understanding, then restoring and advancing the human microbiome.
Research has demonstrated that our microbiome (the bacterial communities within and on our bodies) is linked to various aspects of health, including metabolism and diabetes, longevity, weight loss, healthy immune systems, cancer prevention, feelings of well-being, inflammatory bowel disease, and even healthy skin. We have merely scratched the surface in comprehending the profound impact that our microbiome has on our lives. During early life, we develop a diverse and balanced microbiome that plays a critical role in shaping our long-term health. As we age, a combination of diet, lifestyle, antibiotics, and aging can compromise the effectiveness of our microbiome.
Pendulum recognized the immense potential they could have on people's lives if they were able to address the imbalances in the microbiome. To achieve this, Pendulum developed proprietary probiotic pipelines and a unique discovery platform to identify key, novel bacterial strains and the prebiotics that feed them. The company also built and designed the world's first manufacturing technology to produce bacteria in an anaerobic (oxygen-free) environment at scale.
The medical probiotics formulated by Pendulum have revolutionized the consumer probiotics market, introducing a new category of therapeutic offerings that deliver the power and efficacy of a pharmaceutical with the safety and accessibility of a natural probiotic. Due to Pendulum's remarkable revenue growth and customer expansion over the past two years, the company was featured on Forbes Magazine's exclusive 'The Next Billion Dollar Startups' list.
Job SummaryThe Manufacturing Supervisor oversees daily operations within a specific shift at the production facility, ensuring that manufacturing processes are carried out safely, efficiently, and in compliance with all relevant quality and regulatory standards. This individual will lead, coach, and supervise a team of 5-7 production staff, guaranteeing smooth operations across all facets of probiotic production, seed train, fermentation, separation, lyophilization, and blending. The ideal candidate is highly organized, detail-oriented, and experienced in managing teams in a fast-paced manufacturing environment.
Key Responsibilities:- Shift Leadership & Supervision:
- Team Supervision: Lead, coach, and manage a team of manufacturing associates, and communicate to support groups during the assigned shift.
- Work Allocation: Assign and monitor tasks to ensure timely production, quality, and adherence to production schedules.
- Training & Development: Provide training to new employees and ongoing coaching for team members to ensure operational excellence.
- Performance Management: Conduct regular 1-on-1s, performance evaluations, provide feedback, and address any employee performance or conduct issues.
- Production Management:
- Daily Operations: Oversee the day-to-day probiotic manufacturing activities, ensuring efficient and safe production of high-quality products.
- Process Adherence: Ensure compliance with Standard Operating Procedures (SOPs), Good Manufacturing Practices (GMP), and other regulatory requirements throughout the shift.
- Problem-Solving: Troubleshoot and resolve production issues as they arise to minimize downtime and ensure production targets are met.
- Issue Resolution: Escalate and report any operational issues, downtime, and performance metric misses, provide option analysis and RCA and triage with stakeholders for path forward.
- Quality & Safety:
- Quality Control: Work closely with the Quality Assurance (QA) team to ensure all products meet stringent quality standards before release.
- Safety Leadership: Promote a culture of safety by enforcing safety policies, conducting safety audits, and ensuring that all team members follow proper procedures.
- Compliance: Ensure that all equipment is operated in compliance with industry standards, safety regulations, and company policies, including GMP and Hazard Analysis and Critical Control Points (HACCP).
- Continuous Improvement:
- Process Improvement: Identify opportunities for operational efficiency and implement improvements to streamline production processes.
- Waste Reduction: Lead initiatives to minimize waste, improve product yield, and reduce production costs.
- Lean Manufacturing: Apply lean manufacturing principles and encourage a culture of continuous improvement within the team.
- Education:
- High school diploma or equivalent required; Associate's or Bachelor's degree in Biological Sciences, Operations Management, Engineering, or a related field preferred.
- Experience:
- 3+ years of experience in a manufacturing environment, pharmaceutical, or food. Previous experience with probiotic/fermentation production, seed train, continuous fermentation, single use technology is preferred.
- Previous supervisory experience in a production setting required.
- Familiarity with GMP, HACCP, and FDA regulations related to food or dietary supplement manufacturing.
- Skills & Competencies:
- Leadership & Team Management: Proven ability to lead, motivate, and develop a team in a fast-paced manufacturing environment.
- Operational Expertise: Strong understanding of production processes, equipment operation, and manufacturing workflows.
- Problem-Solving: Ability to troubleshoot operational issues quickly and effectively, minimizing production downtime.
- Communication Skills: Strong verbal and written communication skills, with the ability to interact with team members and management.
- Attention to Detail: Ability to ensure strict adherence to quality and safety standards.
- Time Management: Ability to prioritize tasks and manage multiple responsibilities in a time-sensitive environment.
- Technical Skills:
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
- Experience using ERP/MRP systems for production tracking and reporting.
- Familiarity with manufacturing equipment used in probiotic or fermentation-based production.
- Proactive & Organized: Takes initiative and is well-organized in managing shift operations.
- Detail-Oriented: Ensures compliance with safety and quality standards at all times.
- Team-Oriented: Builds strong relationships with team members and other departments to promote collaboration.
- Adaptable: Thrives in a dynamic environment where shifting priorities and unexpected challenges arise.
- This position is based in a manufacturing facility and requires the ability to stand for extended periods, lift up to 50 pounds, and work in varying temperature conditions. The role involves working a specific shift schedule and may require overtime or weekend work depending on production needs.
- $90,000-$115,000 per year.
- Medical, Dental, and Vision insurance.
- Commuter Benefits.
- Life & STD Insurance.
- Company match on 401(k) plan.
- Flexible Time Off (FTO).
- Equity opportunity.
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