Senior Logistics Quality Manager for Life-Changing Therapeutics
3 weeks ago
As a Senior Logistics Quality Manager for Life-Changing Therapeutics at Danaher Corporation, you will be at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.
With a strong background in logistics, supply chain, or a technical field, you will be responsible for ensuring complaint handling processes are executed to drive timely response to our customers while driving action for continuous improvement to our customers through identifying complaint reduction opportunities.
This position is part of the Quality Distribution team with our location in Indianapolis, Indiana, and will require you to be on-site to execute quality activities. At Danaher Corporation, our vision is to advance future therapeutics from discovery to delivery.
Key Responsibilities:
- Lead the USCAN (US, Canada) warehouse and logistics customer complaint cases monitoring and resolution through daily visual management, process leadership, and stakeholder engagement.
- Support internal and customer quality audits.
- Lead operational meetings to share status, escalations, and action needed to manage case resolution and timely closure of complaint cases.
- Develop and execute Corrective and Preventive Action plans with supplier and internal teams. Support internal deviation process linked to Logistics activities.
- Lead Logistics & warehouse complaint resolution and CAPA investigations together with operations & Supplier quality.
Requirements:
- Bachelor's degree in logistics, supply chain, or a technical field with experience in manufacturing, engineering, or quality assurance.
- A quality professional with a minimum of 5 years of quality-related work experience that includes direct experience in quality or supplier quality management.
- Operational experience from working directly with transport, transport brokerage, warehousing, or logistics service providers.
- Experience in developing and maintaining visual management of key performance indicators to drive cross-functional alignment of action needed and priorities.
Benefits:
- $110,000 - $130,000 per year, based on experience.
- 10% travel, overnight, within territory or locations.
- Must have a valid driver's license with an acceptable driving record.
- Join our winning team today and be part of something altogether life-changing. Together, we'll accelerate the real-life impact of tomorrow's science and technology.
About Us:
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace, and throughout the markets we serve.
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