Front Desk Hospitality Associate

6 days ago


Cary, North Carolina, United States Hilton Garden Inn Raleigh-Cary Full time
About Us

The Hilton Garden Inn Raleigh-Cary is a modern hotel located in the heart of Cary, NC. We offer comfortable rooms and exceptional service to our guests.

We are part of Parks Hospitality Group, a reputable company that has been voted a Best Place to Work in 2022 and 2023.

Job Description

We are seeking a Front Desk Hospitality Associate to join our team. As a key member of our front desk staff, you will be responsible for providing exceptional customer service to our guests.

  • You will greet guests warmly and assist them with their needs.
  • You will manage room reservations, modifications, and cancellations efficiently.
  • You will resolve guest issues promptly and professionally.
  • You will collaborate with the behind-the-scenes team to ensure guest requests are met.
Required Skills and Qualifications

To be successful in this role, you should have:

  • Excellent communication and interpersonal skills.
  • A high school diploma or equivalent.
  • Previous experience in hospitality is an asset.
  • Ability to work varied shifts, including weekends and holidays.
Benefits

We offer competitive compensation, comprehensive medical and dental benefits, paid time off (PTO), and holiday pay. You will also have opportunities for growth and development in a thriving hospitality environment.

Compensation

The estimated salary for this role is $45,000 - $60,000 per year, depending on experience.



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