International Patient Escort Coordinator
1 week ago
About Prime Nursing Care, Inc.
We are a multilingual global Commercial Medical Escort Company with a highly recognized reputation. Our mission is to provide air and ground transportation services to patients worldwide.
Job Summary
We seek a detail-oriented International Patient Escort Coordinator to join our team. As a key member of our operations team, you will be responsible for arranging patient transportation by air and ground, communicating with clients and service providers, and monitoring the status of missions in progress.
Key Responsibilities:
- Customer Service: Provide exceptional customer care to patients and their families, ensuring a positive experience throughout the transportation process.
- Logistics Coordination: Arrange safe and efficient transportation of patients by air and ground, taking into account the patient's medical needs and requirements.
- Communication: Communicate effectively with clients, service providers, and other stakeholders via phone and email.
- Mission Management: Monitor the status of ongoing missions, address any questions or concerns that arise, and ensure timely completion of tasks.
- Documentation: Create accurate and detailed mission instructions to facilitate smooth execution.
Requirements and Qualifications:
- Professional Experience: A minimum of 1 year of experience in customer service, logistics, or a related field is preferred.
- Skills: Excellent communication and organizational skills, attention to detail, ability to work independently, and proficiency in Microsoft Office applications.
- Educational Background: A high school diploma or equivalent is required; a degree in a related field is an asset.
Salary and Benefits:
The estimated annual salary for this position is $45,000 - $55,000 based on location and experience. We offer a comprehensive benefits package, including health insurance, paid time off, and opportunities for professional growth and development.
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