Souvenir Photography Leadership Role
3 weeks ago
At Cherry Hill Programs Inc, we are seeking a skilled Assistant Manager to join our team at the Phoenix Zoo. This role will involve leading, developing, and motivating a local team to achieve personal, professional, and company goals.
Key Responsibilities:
- Develop and maintain a positive, collaborative environment and uphold our core values and policies.
- Take photos and provide guests with memorable souvenirs to take home, with photography experience not required.
- Address and resolve customer concerns or service failures appropriately to ensure optimal guest experiences and recovery.
- Ensure daily operations are maintained as scheduled.
- Lead by example and reinforce policies and procedures established by Operations Manager/Regional Manager.
- Coach and develop team members to drive revenue, reduce cost, and provide world-class guest service.
- Establish and maintain positive and successful vendor relations with staff at all locations and assist where needed.
- Assist Operations Manager with administrative tasks such as inventory, scheduling, training, and/or recruiting.
Requirements:
- A positive attitude and strong work ethic.
- A team player who can work independently and understands the importance of leadership.
- Excellent time management and problem-solving skills as well as the ability to use good judgment and make strong, independent decisions.
- Ability to process sales transactions and comfortable with cash handling.
- Flexibility and willingness to work during "peak" retail hours, such as evenings, weekends, and holidays.
- Comfortable working in an outdoor environment in natural weather conditions.
Preferred Qualifications:
- Previous supervisory/management experience.
- Demonstrate excellent interpersonal and communication skills.
- Strong people management skills and a passion for developing talent.
- Ability to lift and carry equipment up to 50 pounds and stand for prolonged periods of time.
Benefits:
- A fun, fast-paced, and passionate environment.
- Comprehensive benefits package including medical, dental, and vision benefits.
- Wellness and mental health programs through Blue Cross Blue Shield.
- PTO (Paid Time Off).
- 401K matching (After 1 year of employment).
- Free photos for friends and family.
About Us:
Our mission is to bring magic to every experience by capturing moments that last a lifetime. We believe that building a diverse team, with a variety of backgrounds and experiences, is the best way to bring our mission to life. We strive to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment, and we are committed to promoting a culture that supports and encourages creativity, fairness, and inclusion.
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