Customer Service Representative

3 days ago


Prince Frederick, Maryland, United States Domino's Franchise Full time

Domino's Franchise Customer Service Representative Job Description


As a Customer Service Representative at Domino's Franchise, you will be the face of our brand, providing exceptional customer service and ensuring a positive experience for our customers. You will work in a fast-paced environment, taking orders, answering customer inquiries, and resolving any issues that may arise.


Key Responsibilities:



  • Taking orders accurately and efficiently over the phone and in person
  • Providing exceptional customer service and building relationships with customers
  • Upselling and promoting our products and services
  • Working collaboratively with the pizza making team to ensure timely delivery of orders
  • Maintaining a clean and organized workspace

Requirements:



  • 16 years of age or older
  • Ability to add, subtract, multiply, and divide accurately and quickly
  • Verbal, writing, and telephone skills to take and process orders
  • Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
  • Ability to enter orders using a computer keyboard or touch screen
  • Ability to comprehend and give correct written instructions
  • Ability to communicate verbally with customers and co-Team Members to process orders both over the phone and in person
  • Talking and hearing on telephone
  • Near and mid-range vision for most in-store tasks
  • Depth perception
  • Ability to differentiate between hot and cold surfaces
  • Ability to stand for long periods of time

Why Join Domino's Franchise?


We offer a dynamic and supportive work environment, opportunities for career growth and development, and a competitive compensation package. If you are a motivated and customer-focused individual who is looking for a rewarding career, we encourage you to apply for this exciting opportunity.


About Domino's Franchise


Domino's Franchise is a leading pizza delivery company with a strong commitment to customer satisfaction and community involvement. We are proud to offer a diverse range of career opportunities for individuals who share our values and are passionate about delivering exceptional customer service.


Equal Employment Opportunity


Domino's Franchise is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.



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