Customer Service Leader

4 weeks ago


Concord, New Hampshire, United States Hannaford Supermarkets Full time
About Hannaford Supermarkets

Hannaford Supermarkets is a leading grocery retailer with a rich history dating back to 1883. We are committed to providing high-quality products and exceptional customer service to our communities.

Job Summary

We are seeking a highly skilled and motivated Customer Service Leader to join our team. As a key member of our store operations team, you will be responsible for ensuring seamless customer experiences, managing front-end operations, and leading a team of customer service associates.

Key Responsibilities
  • Observe and follow all company policies and procedures.
  • Maintain a neat and well-groomed personal appearance at all times.
  • Assign tasks to front-end and service desk/kiosk associates during idle periods.
  • Assist in special projects and perform other functions as assigned by supervision.
  • Support and comply with all company safety standards.
  • Secure front-end change drawers at all times when leaving them unattended.
  • Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations.
  • Perform cashier and/or bagging functions as needed.
  • Perform service desk/kiosk and bookkeeper functions as trained.
Requirements
  • Effective communication and customer service skills.
  • Must meet minimum age requirements to perform specific job functions.
  • Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
  • Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk.
Preferred Requirements
  • Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously.
  • Maintain effective work schedules for front-end and service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience.
  • Handle cash pickups and change orders as requested and log as required.
  • Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks and the sale of tobacco/alcoholic beverages.
  • Provide customers and associates with hassle-free refunds while applying all applicable guarantees.
  • Treat all associates with fairness, dignity, and respect.
What We Offer

Hannaford Supermarkets offers a competitive salary range of $17.35 - $24.75 per hour, as well as opportunities for professional growth and development. We are an equal opportunity employer and welcome applications from diverse candidates.



  • Concord, New Hampshire, United States Food Lion Full time

    Job Title: Customer Service LeaderAt Food Lion, we are committed to providing an exceptional shopping experience for our customers. As a Customer Service Leader, you will play a key role in ensuring that our customers receive fast, easy, flexible, and friendly service.Key Responsibilities:Provide prompt, accurate, and friendly service to customersAssist the...


  • Concord, New Hampshire, United States Hannaford Supermarkets Full time

    Job SummaryHannaford Supermarkets is seeking a Customer Service Leader to join our team. As a Customer Service Leader, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers. You will also be responsible for supervising front-end and service desk/kiosk associates, assigning tasks, and...


  • Concord, New Hampshire, United States Hannaford Supermarkets Full time

    Job SummaryAs a PT Customer Service Leader at Hannaford Supermarkets, you will be responsible for providing exceptional customer service and leading a team of customer service associates. You will be the face of our company, ensuring that every customer has a positive experience in our stores.Key Responsibilities* Provide excellent customer service,...

  • Arborist Crew Leader

    4 weeks ago


    Concord, New Hampshire, United States Lewis Tree Service, Inc Full time

    About the JobAt Lewis Tree Service, Inc., we're committed to providing exceptional service to our customers while fostering a positive and inclusive work environment. As a Crew Team Leader Arborist, you'll play a vital role in ensuring the success of our operations.Key ResponsibilitiesLead daily production requirements of assigned crews.Provide accurate...


  • Concord, New Hampshire, United States Hannaford Full time

    Customer Service LeaderAt Hannaford, we're committed to delivering exceptional customer experiences. As a Customer Service Leader, you'll play a key role in achieving this goal by providing fast, easy, flexible, and friendly service to our customers. You'll work closely with the Customer Service Manager and Assistant Customer Service Manager to maintain high...


  • Concord, New Hampshire, United States Unitil Service Corporation Full time

    Unitil Service Corporation is seeking a highly motivated and customer-focused Bilingual Customer Experience Representative to join our team. In this role, you will be responsible for providing exceptional customer service to both American and Latin American customers, client companies, and co-workers through various communication channels. **Key...

  • Water Services Leader

    3 weeks ago


    Concord, New Hampshire, United States CDM Smith Full time

    Job Title: Water Services LeaderJob Summary:CDM Smith is seeking an experienced Water Services Leader to lead client engagement and business development for water and wastewater municipal infrastructure in the Northern California market. The ideal candidate will have a strong background in water and wastewater management, excellent communication and...


  • Concord, New Hampshire, United States CDM Smith Full time

    Job Title: Client Service Leader for Water ServicesJob Description:We are seeking an experienced Client Service Leader to lead client engagement and business development for water and wastewater municipal infrastructure in the Northern California market. As a member of our team, you will contribute to CDM Smith's mission by developing client engagement...

  • Arborist Crew Leader

    3 weeks ago


    Concord, New Hampshire, United States Lewis Tree Full time

    We're seeking a highly skilled and motivated Crew Leader to join our team at Lewis Tree Service. As a Crew Leader, you will be responsible for leading a team of arborists in the safe and efficient completion of utility vegetation management projects.Key Responsibilities:Lead a team of arborists in the completion of daily production requirementsProvide...

  • Associate Team Leader

    4 weeks ago


    Concord, New Hampshire, United States H&R Block Full time

    About the RoleWe are seeking a highly motivated and organized Associate Team Leader to join our team at H&R Block. As a key member of our retail office team, you will be responsible for supporting the Multi-Unit Team Leader and ensuring the delivery of exceptional client service experiences.Key ResponsibilitiesSupport the Multi-Unit Team Leader in leading...


  • Concord, New Hampshire, United States Ocean State Job Lot Full time

    Store Team Leader Job DescriptionJob Summary:The Store Team Leader is a key leadership position at Ocean State Job Lot, responsible for driving store profits and leading a team of associates. This role requires strong leadership skills, strategic thinking, and a passion for delivering exceptional customer service.Key Responsibilities:Lead and develop a team...


  • Concord, New Hampshire, United States Circle K Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...


  • Concord, New Hampshire, United States Irving Oil Full time

    As a customer service representative at Irving Oil, you will play a vital role in addressing customer needs and delivering exceptional service. Your responsibilities will include handling customer inquiries, resolving issues, and providing accurate information on products and services. You will also be responsible for maintaining customer records and...


  • Concord, New Hampshire, United States Irving Oil Full time

    Job Summary:Irving Oil is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients. This includes addressing customer inquiries, resolving issues, and ensuring that our customers receive the best possible...


  • Concord, New Hampshire, United States Chad Love Services Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Call Center team, you will be responsible for delivering exceptional service to our customers, resolving issues, and promoting our brand.Responsibilities:Respond to customer inquiries and resolve issues in...


  • Concord, New Hampshire, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeAt Domino's Pizza LLC, we're looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you'll be responsible for:Greeting CustomersProviding a Positive ExperienceTaking OrdersCleaning and Maintaining the StoreEnsuring Orders are Organized and AccurateAs a Customer Service...


  • Concord, New Hampshire, United States Circle K Stores, Inc. Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Greet customers and...


  • Concord, New Hampshire, United States Unitil Full time

    Job SummaryUnitil is seeking a highly skilled Customer Experience Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our customers through various communication channels.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and...


  • Concord, New Hampshire, United States FedEx Full time

    FedEx is seeking a Customer Service Representative to join their team. As a key member of the retail team, you will be responsible for providing exceptional customer service and support to customers in a fast-paced retail environment. Key responsibilities include:Key Responsibilities:Assist customers with their inquiries and resolve issues in a timely and...


  • Concord, New Hampshire, United States The Sherwin-Williams Company Full time

    Job SummaryThis is a full-time position that plays a crucial role in the success of our retail stores. As a Customer Service Representative, you will work closely with customers to understand their needs and provide solutions to their problems.You will be responsible for resolving customer concerns, maintaining high-quality standards, and achieving excellent...