Retail Sales Operations Specialist

5 days ago


Sacramento, California, United States Chico's FAS, Inc. Full time

Company Overview: Chico's FAS, Inc. is a leading retailer in the fashion industry, known for its customer-obsessed and innovative approach to sales culture.

Salary: The estimated salary for this position is $19.25 per hour, based on industry standards and location.

Job Description:

Operational Excellence

  • Process merchandise efficiently, ensuring accurate storage, ticketing, and location for replenishment on the sales floor.
  • Reorganize merchandise as needed to maximize stock space and ensure new products are properly merchandised and represented in a timely manner.
  • Enter receiving documents into the computer system accurately and complete store-to-store transfers and Locate requests promptly.
  • Ensure visual packet materials, props, and signage are received and processed in a timely manner and stored properly in the stockroom.
  • Participate in pricing changes and markdowns, alerting store management to cash supply needs as necessary.
  • Assist with visual directives, including floorsets, window changes, visual presentations, and signage placement, as directed.
  • Support boutique cleanliness and organization.

Customer Experience

  • Model, support, and promote the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience.

Teamwork and Growth

  • Promote an inclusive, collaborative approach to problem-solving.
  • Seek personal developmental opportunities and solicit feedback readily.

Required Skills and Qualifications

  • High school diploma or equivalent required; previous stock or cashier experience preferred.
  • Must be 18 years of age or older.
  • Excellent communication and customer service skills.
  • Strong organizational skills and ability to multi-task in a fast-paced environment.
  • Able to learn or adapt to technology provided by the company.
  • Must be able to work the majority of the shift standing.
  • Ability to work quickly and within strict timelines.
  • Ability to demonstrate teamwork.
  • Exposure to visual merchandising and product placement techniques desired.

Benefits and Others

  • Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives.
  • Ability to work a flexible work schedule, including nights, weekends, and holidays.


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