Financial Services Customer Support Specialist

6 days ago


Chandler, Arizona, United States WorkPath Partners Full time

WorkPath Partners is seeking a dedicated Banking Call Center Representative to assist customers with inquiries, provide information about products or services, and resolve any issues in a professional manner.

Key Responsibilities include:

  • Deliver quality service by providing effective and efficient operations support for internal business partners and/or external customers
  • Manage risk by accurately authenticating clients and proactively identifying potential risks
  • Navigate through multiple applications and tools to understand policy / procedures, gain clarity on various products / services and research, and resolve issues with client accounts

Required Skills and Qualifications:

  • Familiarity with Microsoft Outlook, Word, and PowerPoint
  • Strong communication skills and ability to communicate effectively with management, peers, and clients
  • Robust customer service skills and ability to resolve and de-escalate difficult situations

We offer a competitive salary of $45,000 - $55,000 per year, depending on experience. Our comprehensive benefits package includes health insurance, paid time off, and opportunities for career growth and development.



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