Customer Service Representative

1 week ago


Clarkston, Georgia, United States U-Haul Full time
Job Title:

Customer Service Representative

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Storage Customer Service Representative. This role is responsible for providing exceptional service to customers, ensuring they have a positive experience with U-Haul.

Responsibilities:
  • Support site managers with facility operations
  • Answer phone inquiries from active and prospective customers
  • Show storage units, explain rental agreements, and prepare contracts
  • Perform general property cleanup and minor repairs
  • Ensure vacant storage units are clean, dry, secure, and available for new customers
Requirements:
  • Driver's license and clean driving record
  • Excellent communication skills
  • Available to work weekends and holidays
Compensation:

$18.50 per hour, plus opportunities for advancement and bonuses

Benefits:
  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance & Prescription plans, if eligible
  • Paid holidays, vacation, and sick days, if eligible
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental & Vision Plans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's SmartDollar Program


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