Customer Service Representative
1 week ago
Customer Service Representative
About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Storage Customer Service Representative. This role is responsible for providing exceptional service to customers, ensuring they have a positive experience with U-Haul.
Responsibilities:- Support site managers with facility operations
- Answer phone inquiries from active and prospective customers
- Show storage units, explain rental agreements, and prepare contracts
- Perform general property cleanup and minor repairs
- Ensure vacant storage units are clean, dry, secure, and available for new customers
- Driver's license and clean driving record
- Excellent communication skills
- Available to work weekends and holidays
$18.50 per hour, plus opportunities for advancement and bonuses
Benefits:- Career stability
- Opportunities for advancement
- Mindset App Reimbursement
- Gym Reimbursement Program
- Health insurance & Prescription plans, if eligible
- Paid holidays, vacation, and sick days, if eligible
- Life insurance
- MetLaw Legal program
- MetLife auto and home insurance
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
- 24-hour physician available for kids
- Dental & Vision Plans
- Business travel insurance
- You Matter EAP
- LifeLock Identity Theft Protection
- Critical Illness/Group Accident Insurance
- Dave Ramsey's SmartDollar Program
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