Technical Support Specialist
1 week ago
Invision Technologies is a regional technology management firm serving small and medium businesses. We empower our clients to achieve their goals by ensuring their technology works for them.
We are seeking an experienced Technical Support Specialist to join our team. The ideal candidate will have exceptional customer service skills, problem-solving strategies, and practical knowledge of computer systems, including hardware, software, OS, and peripherals.
The salary for this position is commensurate with experience, estimated between $35,000 and $60,000 per year.
About the Role:- Serve as front-line technical support for client IT environments, including hardware, software, networking, printing, Microsoft, and basic server support.
- Provide in-person and remote support to clients, escalating issues when necessary.
- Install and configure hardware and software components to ensure usability and optimal performance.
- Collaborate with counterpart technicians and clients to develop solutions meeting client needs.
- Create and maintain thorough documentation within company tools.
- IDentify automation and continuous process improvement opportunities.
- Interface with third-party vendors as a liaison between client and vendor.
- Participate in a 24x7 on-call rotation and after-hour upgrades for managed services clients.
We offer a comprehensive benefits package, including health care, life insurance, 401k retirement plan, mobile phone stipend, paid time off, and career growth opportunities.
Requirements:- A high school diploma or equivalent is required.
- At least one year of computer and/or network support experience.
- Exceptional written and verbal communication skills.
- Ability to learn and adapt quickly.
- Excellent customer service skills.
- Attention to detail.
PREFERRED QUALIFICATIONS INCLUDE ADVANCED LEVEL DEGREE OR CERTIFICATIONS, MANAGED SERVICE PROVIDER EXPERIENCE, AND USE OF PSA/TICKETING SYSTEMS.
We look forward to speaking with you at www.invtech.com.
-
Technical Support Specialist
1 week ago
Albany, New York, United States Invision Technologies Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Invision Technologies. As a key member of our support team, you will be responsible for providing exceptional customer service and technical expertise to our clients.Job SummaryThe Technical Support Specialist will serve as the initial point of contact for client...
-
Technical Support Specialist
4 weeks ago
Albany, New York, United States VGroup Inc Full timeJob OverviewThe V Group Inc., a leading IT services company, is seeking a skilled Desktop Support Specialist to join our team. In this role, you will provide top-notch technical support to over 4000 DOH staff, ensuring seamless IT operations and delivering exceptional service excellence.
-
Technical Enrollment Coordinator
3 days ago
Albany, New York, United States Albany Technical College Full timeEnrollment Specialist Opportunity at Albany Technical CollegeWe are seeking a highly motivated and well-qualified individual to fill the position of Enrollment Specialist at Albany Technical College. As an Enrollment Specialist, you will play a critical role in supporting the Dual Achievement Program by assisting with recruitment efforts, handling...
-
Technical Desktop Support Specialist
4 weeks ago
Albany, New York, United States Mindlance Full timeJob Title: Technical Desktop Support SpecialistAt Mindlance, we are seeking a highly skilled Technical Desktop Support Specialist to join our team. This is a 24-month assignment with opportunities for professional growth and development.In this role, you will be responsible for managing support requests on a Level 2 help desk, resolving hardware and software...
-
Student Success Support Specialist
6 days ago
Albany, New York, United States Albany Technical College Full timeJob Summary:Albany Technical College is seeking a skilled Enrollment Specialist to join our team. The successful candidate will support the Dual Achievement Program by performing various support functions and actions to assist the Executive Director, faculty, and staff. This includes assisting with recruitment efforts, handling registration and enrollment,...
-
Technical Support Specialist III
1 week ago
Albany, New York, United States Applied Materials Full timeJob DescriptionWe are seeking a highly skilled Technical Support Specialist III to join our team at Applied Materials. As a key member of our Spare Parts and TKM Kit Return team, you will be responsible for conducting spare parts and TKM kit returns.ResponsibilitiesPerform preventative maintenance and wet cleans independently.Disassemble, clean and rebuild...
-
Database Specialist, Technical Solutions
18 hours ago
Albany, New York, United States Albany Technical College Full timeCompany Overview">Albany Technical College is a leading institution in the field of technical education. As a Database Administrator, you will play a crucial role in designing, implementing, and maintaining supported database management system(s) (DBMS). Your primary responsibilities will include ensuring data integrity and security, job submission...
-
Technical Support Specialist
4 weeks ago
Albany, New York, United States Empire State Full timeJob OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at Empire State. This is a critical role that requires excellent technical skills, strong communication abilities, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesProvide timely and effective technical support to end-users via phone,...
-
IT Support Specialist
4 weeks ago
Albany, New York, United States State of New York Full timeWe are seeking an IT Support Specialist to join our team at the State of New York's ITS department. As a key member of our team, you will provide technical support for desktop applications and systems, ensuring seamless operation and optimal performance.Job Overview:In this role, you will work closely with our IT specialists to resolve technical issues,...
-
Technical Solution Specialist
1 week ago
Albany, New York, United States Tri-Force Consulting Services, Inc. Full timeTechnical Solution SpecialistTri-Force Consulting Services, Inc. is seeking a highly skilled Technical Solution Specialist to join our team in Albany, NY. As a key member of our development team, you will be responsible for designing, developing, and deploying technical solutions that meet the needs of our government and commercial clients.Job Overview:We...
-
Technical Support Specialist
1 month ago
Albany, New York, United States Ithaca City School District Full timeJob SummaryThis is a full-time employment opportunity with the Ithaca City School District. The incumbent in this position is responsible for the support of computer and audio-visual software and hardware for District staff.Key ResponsibilitiesInstalls, upgrades, maintains, and troubleshoots stand-alone or LAN workstations and software;Provides technical...
-
Technical Database Architect
2 days ago
Albany, New York, United States Albany Technical College Full timeCompany Overview: At Albany Technical College, we strive to provide high-quality education and training that prepares students for success in their chosen careers. Our team is passionate about delivering exceptional services to our students, staff, and community.Job Title: Technical Database ArchitectDesign and implement database architectures to meet...
-
Technical Systems Specialist
3 weeks ago
Albany, New York, United States ACL Digital Full time**Job Summary:** We are seeking a highly skilled Technical Systems Specialist to join our team at ACL Digital in New Albany, Ohio. As a key member of our engineering team, you will provide technical support and expertise in system/equipment optimization strategies, upgrades, replacements, and modifications.**Key Responsibilities:**• Collaborate with the...
-
Technical Support Specialist
2 weeks ago
Albany, New York, United States Mindlance Full timeJob Title: Desktop SupportOverview: As a key member of the Mindlance team, this role is responsible for providing top-notch technical support and infrastructure services to our clients. With a focus on desktop operations, you will be the go-to expert for resolving hardware and software issues, troubleshooting Windows applications, and ensuring seamless IT...
-
Albany, New York, United States Albany Technical College Full timeWe are seeking a highly skilled Police Officer to join our team at Albany Technical College. As a Police Officer, you will be responsible for providing public safety services to the college community, responding to emergency and non-emergency calls for service, and enforcing state laws, rules, and regulations governing safety and security. The ideal...
-
IT Support Specialist
2 weeks ago
Albany, New York, United States Invision Technologies Full timeAbout the RoleWe are seeking a highly skilled IT Support Specialist to join our team at Invision Technologies, LLC. As a Technical Customer Service Representative, you will be responsible for providing exceptional support to our clients, ensuring their technology needs are met and exceeded.
-
IT Support Specialist
2 weeks ago
Albany, New York, United States StateJobsNY Full timeJob Title: IT Support SpecialistJob Summary:We are seeking an experienced IT Support Specialist to join our team. As a key member of our operations, you will provide technical expertise and guidance in all areas of desktop and mobile hardware, Active Directory, Microsoft Technologies, miscellaneous software, and general software updates.About the Role:This...
-
Senior IT Technical Specialist
4 weeks ago
Albany, New York, United States New York State Civil Service Full timeAbout the RoleWe are seeking a highly skilled Senior IT Technical Specialist to join our team in Albany, NY. As an Information Technology Specialist 3, you will play a critical role in ensuring the efficient operation of our computer systems and networks.Job OverviewThis position is responsible for installing and configuring new software, conducting...
-
Technical Specialist 2 Position
4 weeks ago
Albany, New York, United States StateJobsNY Full timeCompany Overview:The New York State Comptroller's office is a leading government agency seeking a skilled Technical Specialist 2 to join its team. As a key member of the Division of Retirement Services, you will be responsible for analyzing business requirements and developing technical solutions to drive innovation and efficiency.Salary: Estimated annual...
-
Technical Support Professional
6 days ago
Albany, New York, United States Integrated Staffing Full timeJob DescriptionIntegrated Staffing seeks an experienced Technical Support Professional to join our team. As a key member of our Managed Service Provider (MSP) team, you will be responsible for providing technical assistance to clients.Estimated Salary: $65,000 - $80,000 per yearResponsibilities:First-Line Support: Provide technical assistance via phone,...