Site Operations Manager

1 week ago


El Cajon, California, United States Neighborhood Healthcare Full time
About Neighborhood Healthcare

At Neighborhood Healthcare, we're dedicated to improving the health and happiness of the communities we serve. Our mission is to provide quality care to all, regardless of situation or circumstance.

Job Summary

We're seeking a highly skilled and experienced Site Manager to lead our healthcare site and programs. As a key member of our team, you'll be responsible for ensuring efficient systems are in place, staff is properly trained, and revenue and cost effectiveness are maximized.

Key Responsibilities
  • Collect and analyze data to continually improve operations and quality of care
  • Maintain awareness of factors affecting patient experience and direct staff to take action to deliver high-quality care
  • Monitor site and department expenses to maximize cost effectiveness
  • Analyze financial information and identify areas for improvement
  • Conduct performance reviews and provide coaching and guidance to staff
  • Implement organization policies and procedures, including requirements of funding sources and grant programs
  • Communicate with clinical teams and directors to resolve scheduling and operational issues
  • Facilitate site operations meetings and ensure site supervisors conduct regular department meetings
  • Participate in supervisory and departmental meetings to review results and track programs
  • Manage support staff, including hiring, training, and performance management
  • Ensure departments provide effective and efficient service to all stakeholders
  • Coordinate specialty services and foster effective communication and teamwork among staff
Qualifications
  • Bachelor's degree or four years' experience or equivalent combination of education and experience
  • Three years of supervisory experience in a healthcare setting
  • Project Leap completion preferred
  • Bilingual or multilingual skills preferred
Additional Requirements
  • Excellent verbal and written communication skills
  • Ability to interpret instructions and manage multiple tasks simultaneously
  • Knowledge of various payer sources and experience with healthcare operations
  • Ability to work independently and as part of a team
  • Ability to maintain confidentiality and handle sensitive information
Physical Requirements
  • Standing for sustained periods of time
  • Walking and moving between work sites
  • Lifting and moving objects up to 50 pounds
  • Ability to view and read information on a computer
Salary and Benefits

Salary range: $88,200-$114,400 annually, depending on experience



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