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Navigator Overnight Specialist
4 weeks ago
At St. Vincent de Paul CARES, we are committed to ending homelessness by providing a safe and supportive environment for individuals in need. As an Overnight Navigator, you will play a critical role in ensuring the well-being of our clients and helping them achieve their goals.
Key Responsibilities:- Register new clients between 2:30 p.m. and 6:00 p.m., collecting demographic information and other relevant details.
- Set and monitor client goals, reporting progress to our Case Manager.
- Provide assistance with client volunteers, ensuring a smooth and efficient experience.
- Maintain cleanliness in the dining area and lounge, ensuring a safe and healthy environment.
- Assist clients with various needs, including general information, housing, apartment searching, veteran assistance, and referrals.
- Provide access to restrooms, showers, bus passes, environmental respite, and phone use.
- Utilize Pinellas Homeless Management Information System (PHMIS) to track client progress and needs.
- Follow up and evaluate client progress, reporting to management on client outcomes.
- Work with volunteers to maintain shower and laundry facilities, ensuring they are clean and functional.
- Scan clients into PHMIS for meal services as necessary.
- Create ID badges for new clients and replacements as needed.
- Facilitate life-skill groups, promoting personal growth and development.
- Able to speak, write, and understand English.
- Possess basic computer skills.
- Must be sensitive to and respect cultural diversity among clients, staff, and volunteers.
- Flexible work schedule, including evenings, nights, weekends, and holidays.
- Ability to set limits, work under deadlines, and multitask.
- Ability to organize, prioritize, self-motivate, and deliver results.
- Excellent communication and listening skills.
- Possess strong work ethics.
- Successfully pass Law Enforcement background screening.
- Valid Florida driver's license if driving an agency vehicle or personal vehicle for company business.
- Must have reliable transportation.
- Participate in Agency Performance Quality Improvement (PQI) program and Accreditation/Reaccreditation process.
- Mission-driven attitude, supplemented with integrity and passion.
- Adherence to the highest ethical standards, personally and professionally.
- A high level of openness and willingness to receive feedback/suggestions from superiors and others, and to learn new skills to improve job performance.
- Evidence of deep alignment with the Society of St. Vincent de Paul, South Pinellas Inc. Mission and Values.