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Host - First Point of Contact

1 month ago

Dayton, Ohio, United States CMLH Full time

At CMLH, we're committed to delivering exceptional guest experiences, and our Hosts play a crucial role in making that happen.

As a Host, you'll be the first point of contact for our guests, setting the tone for a memorable dining experience.

Key Responsibilities:

  • Welcome guests with a friendly and positive attitude as they arrive at the restaurant.
  • Manage the waitlist and reservations, accurately estimating wait times and making guests comfortable while they wait.
  • Escort guests to their tables, presenting menus, and providing any necessary assistance.
  • Seat guests according to seating charts and server rotation, optimizing table turnover.

Requirements:

  • Excellent customer service and communication skills.
  • Friendly and outgoing personality with a positive attitude.
  • Strong organizational and multitasking abilities.
  • Ability to remain calm and professional in high-pressure situations.

We offer competitive compensation, a welcoming team environment, and opportunities for growth within our restaurant.