Business Center Operations Manager
6 days ago
Job Description
At PNC Financial Services Group, we are seeking an exceptional Business Center Assistant Manager to join our retail organization. This role is based in Narberth, PA at the Narberth banking center.
Key Responsibilities
- Operational Excellence: The successful candidate will be accountable for ensuring the operational soundness of the branch and team, maintaining security procedures, and adhering to audit controls and compliance guidelines.
- Leadership and Development: As a leader, you will manage service and operational aspects of the branch, build a high-performing team, and drive revenue and loyalty through proactive interactions with clients.
- Risk Management: This role involves managing operational, human capital, reputational, and business risk through adherence to established policies and procedures.
- Client Focus: You will provide solutions and advice to improve client financial well-being, lead effective problem resolution, and foster a positive working environment that facilitates exceptional service and expanding profitable customer relationships.
Requirements
- Competencies: Decision Making and Critical Thinking, Digital Awareness, Effective Communications, Managing Multiple Priorities, Sales Management, Selling.
- Work Experience: Typically requires 3+ years of related experience in branch banking services, with a strong focus on sales management and risk oversight.
- Education: Associate's degree or equivalent experience is required.
PNC Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options include medical/prescription drug coverage, dental and vision options, employee and spouse/child life insurance, short and long-term disability protection, and more.
Equal Employment Opportunity
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
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