Center Store Operations Associate

5 days ago


Kinston, North Carolina, United States Food Lion Full time
About the Role
As a Center Store Operations Associate at Food Lion, you will be responsible for providing exceptional customer service and maintaining high standards in the Grocery Department. Your goal will be to maximize sales through excellent customer service and minimize shrinkage by utilizing standard practices effectively.

Key Responsibilities
- Provide fast, friendly, and accurate customer service to create a positive shopping experience
- Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on customer service
- Clean shelves and shelf tag moldings with a damp cloth as needed when stocking
- Ensure that ordering, receiving, preparation, conditioning, and displaying of merchandise is done in accordance with policies and guidelines
- Understand and use company tools such as the average cost inventory system (ACIS) and ordering (CAO)
- Maintain a complete understanding of and adherence to company guidelines, policies, and standard practices

Requirements
- High school graduate or equivalent preferred
- Excellent interpersonal, organizational, communication, and customer service skills
- Ability and willingness to learn multiple tasks and technical requirements of the job
- Ability to use technical information to solve problems

Working Conditions
- Ability to use computers and other communication systems required to perform job functions
- Perform repetitive hand and arm motions
- Bend and lift products weighing up to 15 lbs continuously, 25 lbs frequently, and 50 lbs on occasion
- Pull or push up to 75 lbs on occasion
- Ability to push or pull up to 2000 pounds using a pallet jack
- Stand 100% of the time, frequently walking short distances
- Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers, and household cleaners
- Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
- Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
- Meet established volume activity standards for the position
- Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time

Estimated Salary
$35,000 - $45,000 per year

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