Healthcare Support Specialist

4 weeks ago


Lebanon, New Hampshire, United States Arise physical therapy Full time
Job Summary

Arise physical therapy is seeking a highly organized and detail-oriented Healthcare Support Specialist to join our team. The ideal candidate will be responsible for providing exceptional patient care and administrative support in a fast-paced medical office environment.

  • Welcoming new patients and visitors, whether on the phone or in person
  • Able to communicate effectively with patients, providers, and others
  • Detail-oriented
  • Able to prioritize patient and therapist needs in a fast-paced environment
  • Able to multitask efficiently and quickly
  • Able to problem solve
  • Comfortable and proficient with computers
  • Effective in communication skills, both written and verbal
  • A self-starter willing to take on extra tasks
  • Exemplary in exhibiting a high degree of professionalism with regards to interactions with patients, coworkers, and other providers

Responsibilities include:

  • Answering phone calls and taking messages
  • Taking patient payments
  • Scheduling patients
  • Entering in relevant patient information into the electronic medical record
  • Abiding by confidentiality laws
  • Working with insurance companies in order to obtain patients' benefits


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