Sofive Soccer Operations Manager
1 week ago
Sofive, a pioneering soccer center operator, is seeking an experienced and dynamic individual to assume the role of Operations Manager. This challenging position will be based at one of our rapidly expanding locations.
About Sofive
Sofive is dedicated to revolutionizing the soccer experience. With over 22 state-of-the-art facilities worldwide, we offer an unparalleled level of quality, accessibility, and excitement for soccer enthusiasts and fitness enthusiasts alike.
Job Title: Operations Manager
Location: City-Sofive
Job Description
OverviewThe Operations Manager will oversee daily operations at City-Sofive, ensuring seamless delivery of our unique soccer experiences. In collaboration with senior management, this individual will drive operational excellence, maintain high standards of customer satisfaction, and foster a culture of teamwork and innovation.
Key Responsibilities:- Oversight of daily facility operations, including staff supervision, scheduling, and inventory management.
- Development and implementation of strategies to enhance customer engagement, retention, and loyalty.
- Effective communication and problem-solving skills to address customer inquiries, complaints, and issues in a timely and professional manner.
- Maintenance of accurate records, reports, and data analysis to inform business decisions.
- Collaboration with cross-functional teams to optimize processes, improve efficiency, and achieve operational goals.
- Bachelor's degree or equivalent in a relevant field (e.g., Business Administration, Hospitality Management).
- Minimum 3 years of experience in a leadership or operations role within the sports, hospitality, or related industries.
- Excellent interpersonal, communication, and problem-solving skills.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Strong analytical and technical skills, with proficiency in computer software applications.
$60,000 - $80,000 per annum, depending on qualifications and experience.
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