Telecommunication Specialist
3 weeks ago
Position: Information Operator
Department: SYS Switchboard Services
Employment Type: Part Time, 0.5, 40.00 hours per pay period (2 weeks)
Work Schedule: Days
Compensation: $24.10 / hour. Salary is based on the applicant's relevant experience
Overview:
As an Information Operator, you will manage the central switchboard of the organization, efficiently handling incoming calls and disseminating critical information, including codes, alerts, drills, and other announcements.
Key Responsibilities:
• Facilitate and relay both internal and external communications while providing exceptional customer service.
• Maintain up-to-date desk directories, on-call lists, reference guides, and other essential materials.
• Offer administrative support as required.
• Operate the beeper and paging systems to reach hospital staff and code teams.
• Provide radio communication support for security and facilities management.
• Relay codes, alerts, drills, and other important announcements in accordance with established protocols, including disaster management plans.
• Monitor security surveillance systems.
Qualifications:
• This role demands critical thinking skills, decisive judgment, and the ability to work independently with minimal supervision.
• Must thrive in a fast-paced environment and respond appropriately to various situations.
Commitment to Workforce Development:
We are dedicated to enhancing lives through learning, healing, and discovery. Our organization values human connection and strives to improve lives in all aspects.
Employee Benefits:
- Comprehensive medical, dental, and vision coverage
- Retirement plans with 403(b) matching
- Paid time off, starting with PTO upon employment
- Employer-paid life and disability insurance with additional options
- Tuition and continuing education reimbursement
- Wellness programs
- Voluntary benefits including identity theft protection and pet insurance
- Education benefits covering tuition, books, and fees for specific degrees
- Eligible for the federal Public Service Loan Forgiveness (PSLF) program, with support available for navigating the application process.
Who We Are
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