Medical Records Processing Specialist Onsite

3 weeks ago


Hoboken, New Jersey, United States HealthMark Group Full time
Job Title: Onsite Medical Records Processing Specialist

Company Overview:
HealthMark Group is a leading provider of health IT solutions for healthcare providers across the country. Our company leverages technology to reimagine administrative processes, transforming them into seamless digital solutions.

Job Description:
We are seeking a bright and motivated individual to join our team as an Onsite Medical Records Processing Specialist. This is an entry-level position that offers an exciting opportunity for someone looking to start their career with a fast-growing company.

Key Responsibilities:

  • Complete all incoming ROI requests in a timely and efficient manner.
  • Maintain 100% ROI Accuracy.
  • Complete all STATs within an hour and maintain a 24-hour turnaround time for all other ROI requests.
  • Keep all queues current.
  • Validate requests and authorize for release of PHI according to established procedures.
  • Perform quality checks on all work to ensure the accuracy of the release, confidentiality, and proper invoicing.
  • Maintain confidentiality, security, and standards of ethics with the employer and medical records information during transport, storage, and disposal.
  • Complete legal affidavits and questions as needed.
  • Regularly scan ROI request into chart.
  • Abide by the ROI policy specific to both HealthMark and the client.
  • Maintain a neat, clean, and professional personal appearance and observe the dress code established by the client.
  • Maintain a clean and orderly work area.
  • Ensure that records and files are properly stored before leaving the area and ensure adequate supplies to meet needs.
  • Maintain and update facility guide as needed.
  • Provide excellent customer service by being attentive and respectful.
  • Follow-through as promised.
  • Proactive in identifying PT complaints with the ability to de-escalate as needed.
  • Communicate effectively with customers.
  • Achieve maximum customer satisfaction.


Required Qualities:

  • Fast learner
  • Dependable
  • Quick worker
  • Team player
  • Positive attitude
  • Someone who strives to do more.


About HealthMark Group:
HealthMark Group was founded in 2006 with corporate headquarters in Dallas, TX. We have been named to both the Dallas 100 and the Inc. 5000 for multiple years in a row as one of the fastest growing companies in the region and in the country.

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