Medical Records Processing Specialist Onsite
3 weeks ago
Company Overview:
HealthMark Group is a leading provider of health IT solutions for healthcare providers across the country. Our company leverages technology to reimagine administrative processes, transforming them into seamless digital solutions.
Job Description:
We are seeking a bright and motivated individual to join our team as an Onsite Medical Records Processing Specialist. This is an entry-level position that offers an exciting opportunity for someone looking to start their career with a fast-growing company.
Key Responsibilities:
- Complete all incoming ROI requests in a timely and efficient manner.
- Maintain 100% ROI Accuracy.
- Complete all STATs within an hour and maintain a 24-hour turnaround time for all other ROI requests.
- Keep all queues current.
- Validate requests and authorize for release of PHI according to established procedures.
- Perform quality checks on all work to ensure the accuracy of the release, confidentiality, and proper invoicing.
- Maintain confidentiality, security, and standards of ethics with the employer and medical records information during transport, storage, and disposal.
- Complete legal affidavits and questions as needed.
- Regularly scan ROI request into chart.
- Abide by the ROI policy specific to both HealthMark and the client.
- Maintain a neat, clean, and professional personal appearance and observe the dress code established by the client.
- Maintain a clean and orderly work area.
- Ensure that records and files are properly stored before leaving the area and ensure adequate supplies to meet needs.
- Maintain and update facility guide as needed.
- Provide excellent customer service by being attentive and respectful.
- Follow-through as promised.
- Proactive in identifying PT complaints with the ability to de-escalate as needed.
- Communicate effectively with customers.
- Achieve maximum customer satisfaction.
Required Qualities:
- Fast learner
- Dependable
- Quick worker
- Team player
- Positive attitude
- Someone who strives to do more.
About HealthMark Group:
HealthMark Group was founded in 2006 with corporate headquarters in Dallas, TX. We have been named to both the Dallas 100 and the Inc. 5000 for multiple years in a row as one of the fastest growing companies in the region and in the country.
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