Retail Expansion Strategist

Job Title: Retail Expansion Strategist

About Us
ThirdLove is a pioneering lingerie brand that has revolutionized the industry by providing women with a seamless online shopping experience through its innovative Fitting Room quiz. As one of the original direct-to-consumer brands, we operate 100% digitally and prioritize inclusivity in our design, R&D, and supply chain management.

Key Responsibilities
The Director of Retail will spearhead the development and execution of our brick-and-mortar strategy, expanding our existing store footprint while creating a physical retail experience that harmoniously complements our online presence. This role entails identifying prime locations, negotiating leases, setting up operations, and ensuring a cohesive in-store experience that aligns with our digital identity.

Core Accountabilities

• Location Strategy & Negotiation:
  1. Identify and evaluate potential retail locations based on market research, customer demographics, and foot traffic.
  2. Negotiate lease terms with property owners to secure strategic store placements.
  3. Manage leases for existing store locations.
• Store Setup & Operations:
  1. Oversee the store design and negotiate with vendors for build-out, ensuring timely openings within budget.
  2. Ensure that existing store locations operate according to ThirdLove's brand standards.
• Team Leadership & Store Management:
  1. Develop and implement store policies and customer service protocols.
  2. Recruit, train, and lead store managers and operational staff, ensuring high performance across all locations.
• Performance & Financial Management:
  1. Manage budgets and monitor store performance, focusing on profitability, sales growth, and customer satisfaction.
  2. Drive continuous improvement in operations and in-store experiences.
• Cross-functional Collaboration:
  1. Partner with the marketing team to create in-store collateral and events to drive in-store foot traffic.
  2. Coordinate with merchandising and operations teams to ensure inventory is appropriately stocked and replenished.

Requirements

• 7+ years of experience in retail strategy, site selection, and store operations.
• Proven success in negotiating leases and overseeing store setup processes.
• Strong leadership skills with experience managing cross-functional teams.
• Excellent communication, negotiation, and problem-solving abilities.
• Experience with apparel brands preferred.

What We Offer

• A competitive salary range of $120,000-$200,000 annually.
• Medical/Dental/Vision insurance.
• Paid parental leave.
• Flexible time off.
• Discounted and free products.

Diversity, Equity, and Inclusion
ThirdLove is an equal opportunity employer and values diversity at the company. We do not discriminate based on race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, genetics, marital status, veteran status, or disability status.

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