Mixology Expert

We are seeking a skilled and friendly Mixology Expert to join our team at Hilton Garden Inn Waikiki Beach. As a key member of our hospitality team, you will be responsible for providing exceptional beverage service to our guests, ensuring a memorable experience for all who visit our hotel.

• Maintain a warm and welcoming demeanor at all times, providing attentive and friendly service to guests, managers, and fellow employees.
• Set up the bar according to hotel standards and ensure that guests are served promptly and efficiently.
• Prepare beverages and cocktails according to the hotel's mixing and presentation standards.
• Serve guests with all beverage requirements in a friendly, courteous, and professional manner.
• Break down the bar after the completion of functions, storing liquor, supplies, and equipment according to the hotel's standards.
• Follow all state liquor laws and hotel policies.
• Know hotel services and facilities, and abide by all safety rules.
• Respond to guests' problems, complaints, and accidents in a professional and courteous manner.
• Be familiar with all fire exit locations and fire extinguisher locations, and know how to operate.
• Ensure that the bar and service areas are kept clean and tidy during service.
• Ensure overall guest satisfaction.

• High School diploma or equivalent and/or experience in hotel or a related field preferred.
• Flexible and long hours sometimes required.
• Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
• Attend all hotel required meetings and trainings.
• Maintain regular attendance in compliance with Highgate Hotel Standards.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
• Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas, and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary.
• Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to cross-train in other hotel-related areas.
• Must be able to maintain confidentiality of information.
• Must be able to show initiative, including anticipating guest or operational needs.
• Perform other duties as requested by management.