Infrastructure Systems Engineer

3 weeks ago


Columbus, Ohio, United States Central Point Partners Full time
Job Description

As an Infrastructure Engineer, you will be part of a larger team delivering high-quality Computer, Network, Storage, and End-User Infrastructure technology solutions, providing ongoing support to the business. You will independently complete and lead infrastructure project assignments, planning, researching, evaluating, designing, and engineering the enterprise's technology infrastructure.

Key Responsibilities:

  • Perform and lead complex infrastructure project assignments.
  • Plan, research, evaluate, design, and analyze performance of complex infrastructure systems.
  • Provide advanced technical support and analysis, operation, administration, and troubleshooting activities.
  • Adhere and advocate change management policies, incident management, and trouble response scenarios.
  • Prepare cost estimates, justifications, application requirements, alternative solutions, and technical recommendations.
  • Lead, facilitate, and coordinate work activities of others within the work group, team, or department.
  • Prepare technical documentation, including procedures, manuals, reports, and standards.
  • Review and adhere to budgeting and approval processes while participating in annual and project planning.
  • May provide training and mentoring, as well as work direction, to others on the team.

Requirements:

  • Bachelor's degree in computer science, engineering, or a related technical field is required.
  • 7 years of relevant work experience is required. An equivalent combination of education and related experience may be considered.

Additional Requirements:

  • Adhere to policies, procedures, standards, codes, and regulations relevant to assignments.
  • Mentor and provide functional/technical leadership and work direction to staff.
  • Demonstrate in-depth and thorough knowledge of Central Point Partners' infrastructure, environment, components, and facilities to enable more efficient and comprehensive responses to projects and problems.
  • Exhibit and apply advanced proficiency in analysis, design, problem-solving, troubleshooting, resolution, communication, and customer service skills.

Job Requirements:

  • 4 years of video conferencing software engineering experience with modern tools.
  • Software experience in MS Teams and Zoom.
  • Physical hardware experience with modern video conference room equipment.
  • Network and security protocols and configurations.
  • Candidate must highlight specific examples of engineering/design, implementation, user education/support, technical troubleshooting support with the 3 technology areas listed above as they relate to video conferencing.
  • Excellent written and verbal skills.
  • This resource will be the only layer of technical support and is responsible for user education and support - this will include supporting/interfacing with individuals at all levels of the company.
  • Must be a self-starter and highly motivated.


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