Dining Experience Coordinator

3 days ago


Larchwood, Iowa, United States Grand Falls Casino and Golf Resort Full time

About the Role:

We are seeking a skilled Dining Experience Coordinator to join our team at Grand Falls Casino and Golf Resort. In this role, you will be responsible for delivering exceptional dining experiences to our guests, while ensuring that every meal is served with friendly and responsive service.

Main Responsibilities:

  • Greet and inform guests of any specials or recommendations, taking orders and answering questions regarding the menu.

  • Deliver food and beverages from kitchen and bar, monitoring the guests' dining experience to ensure satisfaction with food and service.

  • Respond promptly and courteously to any requests, performing side work at the start and end of each shift as required by service station provided.

  • Assist other servers during peak periods in delivering food and guest requests, operating POS system to place orders and print checks.

  • Maintain clean service areas at all times, performing other duties as assigned.

Requirements:

To succeed in this role, you will need:

  • Basic Knowledge: Basic knowledge of math skills and dining room and service functions.

  • Interpersonal Skills:** Demonstrate excellent interpersonal and communication skills.

  • Physical Demands:** Ability to work in a standing position for up to five hours, working under time pressure with a positive attitude.

Compensation:

The base wage for this role is $7.50 per hour, with premium pay and tips available. We offer a competitive compensation package, including opportunities for career growth and development.



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