Center Manager

4 weeks ago


Fort Worth, Texas, United States Hueman PE Talent Solutions Full time
Job Title: Center Manager

We are seeking a highly motivated and experienced Center Manager to join our team at Wax Center Partners. As a Center Manager, you will be responsible for leading a team of Guest Service Associates and Wax Specialists to achieve exceptional results and provide an outstanding guest experience.

Key Responsibilities:
  • Set and achieve daily, monthly, and annual goals for the center and associates
  • Supervise, motivate, and coach associates to achieve their professional best
  • Celebrate positive associate performance and identify opportunities for improvement
  • Manage the guest experience and resolve any issues in a timely and solution-driven manner
  • Analyze business trends to schedule staff and manage time off requests
  • Interview, hire, and train new associates as needed
  • Own and be accountable for creating a positive work environment that increases productivity and reduces turnover
  • Grow and encourage WCP culture within the center
Requirements:
  • 1-3 years of retail management experience, preferably in the beauty industry
  • Flexibility with work schedule, including mornings, evenings, and weekends
  • Demonstrated success in achieving selling and operational excellence by hiring, leading, retaining, motivating, and developing effective team members
  • Highly resourceful, flexible, and able to solve problems promptly
  • Ability to build and maintain relationships with associates and business landscape knowledge
  • Excellent organizational and time management skills
  • Experience coaching, developing, and motivating those around you
  • Ability to communicate effectively across multiple platforms at all levels
  • Strong customer service orientation and an obsession with creating the ultimate team member and guest experience
  • Proficient in Microsoft Office Suite
What We Offer:
  • Base salary of $50-52k + bonus of $10,800 annually at goal + commission of 2% on individual package sales
  • 401(k) Retirement Savings Plan
  • Medical, Dental, Vision, and Disability Insurance
  • Paid Time Off
  • Discounts on waxing services and retail products
  • Free waxing during Wax Associate Training
  • Advancement opportunities for those wanting to further their development within the organization

At Wax Center Partners, we're not just the Experts in Wax-we're also a career destination for those who are Champions of Confidence. Working with us means being part of one of the largest and most reputable companies in the beauty industry.



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