Retail Sales Associate

3 weeks ago


Ontario CA, United States Uniqlo Co., Ltd. Full time
Job Title: Retail Sales Associate

At Uniqlo Co., Ltd., we are seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and ensuring a seamless shopping experience for our customers.

Key Responsibilities:
  • Meet and Exceed Sales Goals: Achieve sales targets by effectively communicating with customers, identifying their needs, and providing personalized product recommendations.
  • Maintain Brand and Operational Standards: Ensure that the sales floor is visually appealing, well-organized, and meets our high standards of cleanliness and presentation.
  • Pro-actively Manage Customer Needs: Utilize our U.N.I.Q.L.O. service standard to exceed customer expectations, provide in-depth product information, and close sales.
  • Assist with Fitting Room and Cashier Duties: Provide excellent customer service in the fitting room, assist with cashier duties, and maintain a high level of product knowledge.
  • Process Shipments and Maintain Inventory: Ensure that all merchandise is accurately represented on the sales floor, process shipments, and maintain a high level of inventory accuracy.
  • Assist with Special Projects: Collaborate with management to identify and resolve issues, provide product and brand knowledge to customers, and assist with special projects as assigned.
Requirements:
  • High School Diploma or Equivalent: A high school diploma or equivalent is required, with a minimum of 6 months of retail or related experience.
  • Strong Communication Skills: Excellent communication and interpersonal skills are essential for success in this role.
  • Ability to Work a Flexible Schedule: Availability to work a minimum of 12 hours per week, with flexibility to work nights, evenings, and weekends as needed.
Benefits:
  • Medical, Dental, and Vision Coverage: Full-time employees are eligible for comprehensive medical, dental, and vision coverage.
  • 401(k) Plan: Uniqlo Co., Ltd. offers a 401(k) plan with a 100% match on the first 3% contributed, and 50% match on the next 2% contributed.
  • Vacation and Personal Time Off: Full-time employees are eligible for vacation and personal time off.
  • Sick and Wellness Time Off: All employees are eligible for sick and wellness time off.
  • Employee Merchandise Discount: Employees receive a 30% discount on all merchandise.
  • Employee Referral Bonus: Employees are eligible for a referral bonus for successful referrals.
  • Commuter Benefits: Employees are eligible for commuter benefits.


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