Senior Office Operations Manager

6 days ago


Kirkland, United States Gentle Dental Full time
Job Description:

We are seeking an experienced and highly motivated Senior Office Operations Manager to join our team at Gentle Dental. This is a critical role that requires exceptional leadership skills, strong analytical abilities, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Lead and manage the office team to ensure seamless day-to-day operations, optimal patient care, and high customer satisfaction.
  • Directly supervise non-clinical team members, monitor hours, and approve timesheets, while ensuring compliance with licensing and training requirements.
  • Analyze and evaluate office production and procedures to identify opportunities for improvement and implement changes to enhance efficiency, patient retention, and profitability.
  • Organize and prioritize tasks to meet deadlines, maintain accurate records, and provide regular reports to management.
  • Develop and implement strategies to improve communication among team members, providers, and patients, resulting in enhanced collaboration and a positive work environment.
Requirements:
  • Bachelor's degree or higher in Business Administration, Healthcare Management, or related field.
  • Minimum 3 years of experience in dental or healthcare management, preferably in a supervisory or leadership role.
  • Excellent verbal and written communication, interpersonal, and problem-solving skills.
  • Strong analytical and organizational abilities, with proficiency in software systems and data analysis.
What We Offer:
  • A competitive salary range of $35-$45 per hour, based on experience and qualifications.
  • A comprehensive benefits package, including medical, dental, vision, life insurance, and retirement savings plan.
  • Opportunities for career growth and professional development, with a focus on continuous learning and skill enhancement.
About Gentle Dental:

Gentle Dental is a dynamic and innovative dental practice committed to providing exceptional patient care, promoting a positive work culture, and supporting the well-being of our employees. As a leading provider of dental services, we offer a unique opportunity for professionals to grow their careers and make a meaningful difference in the lives of our patients and colleagues.



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