Corporate Validation Specialist
2 weeks ago
Job Title: Validation Analyst
Location: Charlotte
Pay Range: $29/hour
We are seeking a skilled Corporate Validation Specialist to join our team at Experis. As a key member of our Callback team, you will be responsible for performing request validations for corporate customers. Your strong client service skills, Microsoft Excel proficiency, and experience in UAT testing will be essential in this role.
Key Responsibilities:
- Receive requests from internal teams and validate authorization ability
- Perform authentication procedures
- Confirm wire instructions
- Close out requests and note actions
- Ensure proper handling of escalated requests
- Participate in monthly regression testing once new updates are released on internal systems
- Collaborate with partners to solve any complex issues
Requirements:
- Strong client service skills or call center operations experience
- Proficiency in Microsoft Outlook and Microsoft Excel (Pivot tables/ VLOOKUPs)
- Experience in UAT testing (has participated in regression testing)
- Empathy
- Strong attention to detail
- Organizational skills
- Multi-tasking
- Strong verbal communication skills
- Banking and/ or finance experience is strongly preferred
About Experis:
We are a leading global workforce solutions company, helping organizations transform in a fast-changing world of work. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years.
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