Merchandise Sales Associate

3 weeks ago


Newport News, Virginia, United States HomeSense Full time
Job Summary

We are seeking a highly motivated and customer-focused Merchandise Associate to join our team at HomeSense. As a Merchandise Associate, you will play a key role in delivering an exceptional customer experience by engaging with customers, maintaining a clean and organized store environment, and adhering to operational standards.

Key Responsibilities
  • Customer Service: Role model established customer experience practices, provide excellent customer service, and respond to customer inquiries in a timely and professional manner.
  • Store Maintenance: Maintain a clean and organized store environment, including the sales floor, stockroom, and other areas as needed.
  • Merchandise Processing: Accurately process and prepare merchandise for the sales floor, including receiving, stocking, and facing merchandise.
  • Adaptability: Be flexible and adapt to changing priorities and situations, including working in multiple areas of the store as needed.
Requirements
  • Customer Service Skills: Possess excellent customer service skills, including the ability to communicate effectively with customers and respond to their needs in a timely and professional manner.
  • Communication Skills: Possess strong communication and organizational skills, including the ability to work effectively with peers and supervisors.
  • Adaptability: Be flexible and adapt to changing priorities and situations, including working in multiple areas of the store as needed.
Benefits

As a Merchandise Associate at HomeSense, you will be eligible for a range of benefits, including:

  • Associate discount
  • EAP
  • Smoking cessation
  • Bereavement
  • 401(k) Associate contributions
  • Child care & cell phone discounts
  • Pet & legal insurance
  • Credit union
  • Referral bonuses

Those who meet service or hours requirements are also eligible for additional benefits, including:

  • 401(k) match
  • Medical/dental/vision
  • HSA
  • Health care FSA
  • Life insurance
  • Short/long term disability
  • Paid parental leave
  • Paid holidays/vacation/sick
  • Auto/home insurance discounts
  • Scholarship program
  • Adoption assistance

Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. We are an equal opportunity employer and welcome applications from diverse candidates.



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