Intake and Customer Service Specialist
4 days ago
We are looking for a highly skilled and customer-oriented individual to join our team as an Intake and Customer Service Specialist at Bio-Genetics Laboratory.
About the Company:
Bio-Genetics Laboratory is a CLIA-certified and CAP Accredited laboratory with a 20-year history of operations. We offer a full suite of genetic-based tests and work directly with patients' primary care physicians to order genetic testing.
Duties and Responsibilities:
- Conduct intake interviews with patients to gather required information.
- Enter patient data accurately into our system.
- Provide top-notch customer service during the intake process.
- Communicate effectively with patients to ensure they understand procedures.
- Utilize medical terminology appropriately.
Compensation and Benefits:
- $14.00 per hour paid training plus bonus.
- $15.00 per hour plus bonus after 2 weeks of training.
- $16.00 - $20.00 per hour plus bonus after 90-day performance evaluations.
Requirements:
- You must have a clear speaking voice.
- Excellent communication and active listening skills are essential.
- You should be proficient in English.
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