Customer Service Liaison

3 weeks ago


San Bernardino, California, United States ShipMonk Full time

Key Responsibilities:

  • Manage a daily queue of incoming merchant contacts, including phone, chat, and email, to facilitate timely issue resolution.
  • Act as the primary point of contact for merchants to resolve issues efficiently.

Key Skills:

  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

About ShipMonk:

ShipMonk is a leading provider of e-commerce fulfillment services. As a Customer Service Liaison, you will play a critical role in ensuring seamless customer experiences and driving business growth.



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