Restaurant Operations Manager
4 weeks ago
Macys is a leading American department store with a rich history of over 160 years. We pride ourselves on providing exceptional customer service and a wide range of products to meet our customers' needs.
Job OverviewThe Restaurant Supervisor plays a crucial role in supporting the Restaurant Manager in ensuring the smooth operation of our food service department. This includes managing daily operations, maintaining high standards of food quality and safety, and providing excellent customer service.
Key Responsibilities- Manage daily operations, including scheduling, inventory, and payroll
- Ensure high standards of food quality and safety, including regular line checks and maintenance of equipment
- Provide excellent customer service, responding to customer requests and concerns in a timely and professional manner
- Support the Restaurant Manager in achieving sales and profit goals, including monitoring sales, expenses, and labor costs
- Develop and implement training programs to enhance team performance and customer satisfaction
- High school diploma or equivalent required
- 1-2 years of direct experience in food service management
- Ability to read and interpret instructional documents, including safety rules and operating instructions
- Ability to work a flexible schedule, including evenings, weekends, and holidays
- Prolonged periods of standing and walking
- May involve reaching, crouching, kneeling, and stooping
- Frequent use of computers and other technology, including handheld equipment and cash registers
This position may be eligible for performance-based incentives and bonuses. Benefits include 401k, medical, vision, dental, life, and disability insurance options, PTO accruals, holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment.
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