Network Support Specialist
5 days ago
The Network Support Specialist plays a pivotal role in ensuring the seamless operation of our IT infrastructure. Located in Fargo, ND - 58102, this position requires an individual to provide onsite deskside Tier 2 support for a dynamic team.
As a key member of our team, the successful candidate will be responsible for delivering technical assistance and troubleshooting expertise to resolve complex issues related to computer systems and networks.
To excel in this role, you should possess a solid understanding of computing and networking concepts, as well as proficiency in using standard desktop applications such as Microsoft Office and navigating intranet and internet functions.
A minimum of one year of experience in IT is preferred, although recent college graduates with relevant qualifications may also be considered.
The ideal candidate will hold a degree in an Information Technology discipline or have equivalent experience, and demonstrate strong analytical and problem-solving skills.
We offer a competitive salary range of $55,000 - $65,000 per annum, reflecting the level of expertise required for this position. This figure is based on industry standards and takes into account the specific requirements of the job, including location and qualifications.
Key Responsibilities:
- Deliver high-quality technical assistance and support to end-users
- Analyze and troubleshoot complex technical issues
- Maintain accurate records and documentation of support activities
- Collaborate with internal stakeholders to ensure smooth delivery of services
Required Skills and Qualifications:
- Degree in an Information Technology discipline or equivalent experience
- 1+ years of experience in IT, preferably in a Tier 2 support role
- Strong knowledge of computing and networking concepts
- Proficiency in using standard desktop applications, including Microsoft Office
- Excellent communication and interpersonal skills
Location: Fargo, ND - 58102
Salary Range: $55,000 - $65,000 per annum
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