Claims Recovery Specialist
3 weeks ago
About Us:
Plymouth Rock Assurance is a leading insurance company in the Northeast and mid-Atlantic regions, known for its commitment to service excellence and innovation. With over $2 billion in personal and commercial auto and homeowner's insurance, we strive to provide unparalleled protection to our customers.
Role Overview:
As a Claims Representative, Subrogation, you will play a vital role in our mission to recover funds from parties responsible for losses sustained by our insureds. You will be responsible for identifying liable parties, initiating contact with claimants and insurance carriers, and negotiating settlements to maximize recoveries.
Key Responsibilities:
- Conduct thorough investigations to identify all liable parties in automobile liability cases.
- Develop and implement effective claims presentation and negotiation strategies to ensure timely and efficient recoveries.
- Articulate our theory of liability to adverse parties or arbitration panels, showcasing your negotiation skills.
- Negotiate settlements with adverse carrier representatives, attorneys, or claimants.
- Craft written drafts of arbitration contentions, passionately arguing liability and skillfully disputing reductions to submitted demands.
- Work towards earning certification to become an arbitration panelist.
- Stay up-to-date on regulatory claims handling guidelines and statutory regulations specific to the region.
- Adhere to departmental internal control requirements and actively participate in team activities to achieve local objectives.
Qualifications and Education:
- Possess an Associate's or Bachelor's degree and/or showcase 3-5 years of claim experience in Casualty, PIP, or Physical Damage.
- Strong written communication skills to navigate complex professional landscapes.
- Exceptional organizational skills, a crucial trait for success in fast-paced environments.
- Proficient knowledge of Microsoft Office, a standard requirement in tech-savvy environments.
- Proven ability to work collaboratively in a team and adept at conflict resolution.
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