Customer Service Representative

6 days ago


New York, New York, United States Omni Interactions, Inc. Full time
Job Summary

You will provide exceptional customer service over the phone to our ride-sharing clients. As a bilingual customer service representative, you will be responsible for handling customer inquiries and resolving issues in English and Spanish.

Key Responsibilities
  • Provide timely and effective customer support via phone
  • Communicate clearly and professionally with customers in English and Spanish
  • Resolve customer complaints and issues in a fair and efficient manner
  • Work independently as an independent contractor
Requirements
  • Bilingual English and Spanish language skills
  • Excellent written and verbal communication skills
  • Experience in customer service, preferably in a call center environment
  • Ability to work independently and manage time effectively
Preferred Qualifications
  • Experience working with ride-sharing clients
  • Knowledge of customer service software and systems


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