Housekeeping Team Member for Luxury Hotel Experience
7 days ago
At Waldorf Astoria Hotels & Resorts, we are seeking a highly skilled Housekeeping Team Member to join our team in providing exceptional guest experiences. As a key member of our housekeeping department, you will be responsible for maintaining the highest standards of cleanliness and comfort in our luxurious hotel.
Responsibilities- Clean and maintain all public areas of the hotel, including restrooms, hallways, stairwells, elevators, offices, and banquet/meeting/conference rooms
- Perform various tasks such as dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, emptying carts of soiled linens, cleaning/waxing floors, removing and disposing of trash, insects, and debris, and emptying ashtrays
- Greet guests in a friendly manner and provide exceptional customer service
- Assist in delivering guest requests and cleaning guest rooms, as needed
- Minimum 1 year hotel experience in a similar role
- Professional presentation and strong English language skills and communication skills
- Ability to work with maximum accuracy and efficiency
- Strong organizational skills and ability to multitask and prioritize in a fast-paced work environment
- Excellent customer service and interpersonal skills
- Ability to maintain confidentiality of guest information and pertinent hotel data
We offer a comprehensive benefits package to support the mental and physical well-being of our Team Members, including:
- Access to your pay when you need it through DailyPay
- Medical Insurance Coverage for you and your family
- Mental Health Resources
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel discount program
- Supportive parental leave
- Matching 401(k)
- Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
- Debt-free education: Access to a wide variety of educational credentials
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
The estimated salary for this position is $24.32 per hour. After successful completion of 9 months of employment, the pay rate will increase to 90%.
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