Housekeeping Team Member for Luxury Hotel Experience

7 days ago


Beverly Hills, California, United States Waldorf Astoria Hotels & Resorts Full time
About the Role

At Waldorf Astoria Hotels & Resorts, we are seeking a highly skilled Housekeeping Team Member to join our team in providing exceptional guest experiences. As a key member of our housekeeping department, you will be responsible for maintaining the highest standards of cleanliness and comfort in our luxurious hotel.

Responsibilities
  • Clean and maintain all public areas of the hotel, including restrooms, hallways, stairwells, elevators, offices, and banquet/meeting/conference rooms
  • Perform various tasks such as dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, emptying carts of soiled linens, cleaning/waxing floors, removing and disposing of trash, insects, and debris, and emptying ashtrays
  • Greet guests in a friendly manner and provide exceptional customer service
  • Assist in delivering guest requests and cleaning guest rooms, as needed
Requirements
  • Minimum 1 year hotel experience in a similar role
  • Professional presentation and strong English language skills and communication skills
  • Ability to work with maximum accuracy and efficiency
  • Strong organizational skills and ability to multitask and prioritize in a fast-paced work environment
  • Excellent customer service and interpersonal skills
  • Ability to maintain confidentiality of guest information and pertinent hotel data
About Our Benefits

We offer a comprehensive benefits package to support the mental and physical well-being of our Team Members, including:

  • Access to your pay when you need it through DailyPay
  • Medical Insurance Coverage for you and your family
  • Mental Health Resources
  • Best-in-Class Paid Time Off (PTO)
  • Go Hilton travel discount program
  • Supportive parental leave
  • Matching 401(k)
  • Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
  • Debt-free education: Access to a wide variety of educational credentials
  • Career growth and development
  • Team Member Resource Groups
  • Recognition and rewards programs
Compensation

The estimated salary for this position is $24.32 per hour. After successful completion of 9 months of employment, the pay rate will increase to 90%.


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