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Customer Service Ambassador

1 month ago

Sacramento, California, United States LAZ Parking California, LLC Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our parking operations team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our clients.

Key Responsibilities
  • Greet customers and create a welcoming atmosphere
  • Assist customers with elevator lobbies, lanes, and parking facilities
  • Perform traditional cashiering functions as needed
  • Provide jump start and vehicle location assistance
  • Promote good customer relations and provide premier customer satisfaction
  • Contribute to general maintenance of the garage
  • Basic troubleshooting of minor equipment failures
Requirements
  • High school diploma or GED preferred
  • Strong customer service experience
  • Cash handling experience preferred
  • Parking industry experience preferred
Physical Demands
  • Ability to work in the elements
  • Ability to lift, push, and pull up to 20 pounds
  • Ability to stand, walk, and run for extended periods

We are an equal opportunity employer and participate in E-Verify. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application.