Digital Product Manager

3 weeks ago

Burlington, Massachusetts, United States Aspen Publishing Company Inc Full time

Job Summary

Aspen Publishing Company Inc is seeking a skilled Technology Product Manager to join our team. In this role, you will be responsible for creating the digital experience for our new JD-Next program. You will work closely with our digital, editorial, marketing, sales, and other internal teams, as well as external vendors and freelancers, to play a key role in our product development cycle.

Key Responsibilities

  • Product Development
    • Deliver user stories, system requirements, prototypes, flow charts, business cases, and functional specifications for new products or for enhancing existing products/websites.
    • Work with students, faculty, and other customers to assess the vision, requirements, design, and user experience at various stages of the development lifecycle through interviews, focus groups, or other qualitative and quantitative research methods.
    • Collaborate with the digital team and other stakeholders to prioritize and coordinate the work performed for each development cycle; work closely with business and technical teams to ensure that any/all issues are resolved in a timely manner and that the goals of scope, budget, and timeframes are met.
  • Marketing and Customer Engagement
    • Support marketing efforts for new and existing digital products/websites through collaborations with the marketing team.
    • Define and communicate the value proposition for use in marketing and customer communications.
    • Provide context for use and adoption of products/websites.
    • Create educational and customer engagement materials as needed.
  • Sales & Customer Service Engagement
    • Support sales, customer service, and course instructor/assistant efforts for new and existing products/websites/courses.
    • Engage customers and gather feedback through informal and formal customer interactions.
    • Participate in launches and training.
    • Provide training materials and documentation.

Requirements

  • Bachelor's degree plus 3-5 years related experience, preferably in Technology Product Management.
  • Experience in educational technology, higher education, high stakes testing, or online learning industries preferred.
  • Proven ability to manage multiple projects under strict deadlines.
  • Strong project management skills, including the ability to plan and complete work on tight deadlines and budgets; ability to work in an atmosphere of multiple projects and shifting priorities.
  • Excellent interpersonal skills, including the ability to work with individuals at all levels of the organization and interact effectively with professional and technical staff, outside prospects, customers, salespersons, and third-party partners.
  • Prototyping/wireframing skills preferred.
  • Experience with agile development framework preferred.
  • Strong knowledge of accessibility and WCAG 2.1 preferred.
  • Comfortable and conversant with technology, including content management systems, WYSIWYG editors, basic HTML editors, and project management software.
  • Experience with learning management systems preferred.
  • Analyzing issues and providing solutions.
  • Liaising between internal and external groups.
  • Vendor management.
  • Troubleshooting and problem solving.
  • Willing to travel domestically occasionally.
  • Excellent verbal and written communication skills, English required.
  • Excellent organization, planning, and presentation skills.
  • Proficiency with Microsoft Office (PowerPoint, Outlook, Excel, Word).
  • Ability to work quickly and accurately in a fast-paced, changing environment.
  • Demonstrated ability in working independently and as part of a team.

About Us

Aspen Publishing Company Inc is a leading provider of educational content and digital learning solutions to law schools in the US and around the world. We provide best-in-class solutions for legal education through authoritative textbooks written by renowned authors and breakthrough products such as Connected eBooks, Connected Quizzing, and PracticePerfect.

In addition to competitive compensation, we offer a wide array of benefits including your choice of health and dental plans, generous paid time off and holidays, 401k with employer match, and an array of voluntary programs to cover all of life's eventualities from accidents; to critical illness; to pet insurance.

EOE disability/veteran.

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