B2B Account Manager
4 weeks ago
HC Brands is seeking a highly motivated and results-driven B2B Account Manager to join our team. As a key member of our sales and marketing team, you will be responsible for fueling revenue growth through our HC Brands B2B company stores while nurturing meaningful relationships with our business customers.
The ideal candidate will have a proven track record of success in key account management, ecommerce sales, and customer loyalty. You will be local to the Jacksonville, Florida area as this is a 100% in-office position.
Key Responsibilities:
- Build and sustain relationships with business customers to drive revenue growth and customer loyalty
- Utilize the HC Brands platform to identify high-revenue opportunities for upselling, cross-selling, and customer retention
- Collaborate with peers to optimize sales processes and partner with Marketing to innovate sales opportunities
- Manage both outbound and inbound leads effectively, ensuring they are well-nurtured and ready for the sales cycle
- Maintain comprehensive client profiles in our CRM for targeted marketing and sales initiatives
- Conduct routine business reviews with clients and internal teams, focused on continuous improvement and quality
Requirements:
- Associate's degree in business or equivalent and relevant experience
- Minimum of 2 years' experience in key account management; ecommerce sales preferred
- Experience with lead generation systems such as Salesforce, Zendesk, or HubSpot preferred
What We Offer:
- Competitive salary and bonus structure
- Health, dental, vision, and life insurance
- 8 paid holidays
- Paid time off (PTO)
- 401(k) plan with a company match on the first 5% contribution
- 16 paid hours of community service time off
- 50% employee discount on our products
- Bi-annual incentive bonus program potential if the company achieves its Net Operating Income (NOI) goals
About HC Brands:
HC Brands is a fast-growing ecommerce company that specializes in customizing and selling thousands of products that help our customers make connections. We take pride in offering products that are unique and that help each of our customers develop meaningful connections in their personal and professional lives.
We are committed to creating a culture that underscores connections with employees, customers, businesses, and community. While we're in the business of personalization, we also exist in a society where individual interactions are harder and harder to come by. In response to this challenge, we've made it our mission at HC Brands to prioritize people and relationships—one custom order at a time.
We are an equal opportunity employer and welcome applications from diverse candidates. If you're passionate about building meaningful relationships and driving revenue growth, we encourage you to apply for this exciting opportunity.
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