Director of Salesforce CRM Projects

3 weeks ago


Indianapolis, Indiana, United States Salesforce Inc Full time
About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI, Data, and CRM.

Our core values guide us as we help companies across every industry blaze new trails and connect with customers in a whole new way.

We empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world.

If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

We're seeking a Director to support and drive change for Salesforce products as part of the Pricing Strategy team.

The role will involve investigating and evaluating pricing and packaging strategies to take advantage of market opportunities to accelerate Salesforce growth.

This is a unique opportunity to develop cross-functional, and cross-product expertise in Pricing and Packaging Strategy while getting exposure to a variety of high-priority products and market expansion initiatives.

The Director will collaborate with leaders in our product and marketing organizations to help craft new business models, define strategies for new offerings, optimize packaging & pricing for existing offers, and drive overall monetization.

Key Responsibilities
  • Develop and optimize long-term pricing and packaging strategies for Salesforce working across a number of teams including Product Management, Product Marketing, Go To Market, Sales, and Deal Desk
  • Make informed data-driven recommendations using structured problem-solving frameworks (i.e., create hypotheses, analyze data, validate hypotheses, make recommendations)
  • Assist product operations in prioritizing launches and creating SKUs that map to the correct product feature set
  • Influence senior executives to gain alignment on recommendations
Requirements
  • 10+ years of working experience
  • High level of attention to detail and ability to juggle multiple projects at once
  • Ability to influence various constituents, including senior management
  • Deep interest in analyzing quantitative and qualitative data and the ability to see beyond the numbers to drive sound decision-making using both quantitative and qualitative research
  • Intellectually curious, creative strategic business thinker who loves to tackle complex challenges
  • Can handle multiple projects at once, prioritizing workloads to meet competing deadlines and complex stakeholders dynamics
  • Thrives in high-growth, performance-focused environments with frequent change
  • Design & lead qualitative and quantitative sales and customer research to test pricing & packaging strategy hypotheses
  • Advanced skills in Excel and PowerPoint (or equivalent)
  • Bachelor's degree
  • Preferred SaaS Pricing Strategy experience or software technology company experience
  • Previous people management experience
  • Prior management consulting, investment banking, corporate strategy, pricing/product strategy, or product management experience
  • MBA preferred

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