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Insurance Account Specialist

1 month ago

Federal Way, Washington, United States Gallagher Full time
Introduction: At Gallagher, we're a team that thrives on collaboration, creativity, and tackling challenges head-on. Our culture fosters an environment where every idea counts, and every individual's contribution matters. We work with top-rated carriers to design robust coverage for our clients. As an Insurance Account Specialist, you'll have the freedom to explore and the support to grow.

We believe that every candidate brings something special to the table, including you. So, even if you feel that you're close but not an exact match, we encourage you to apply.

Key Responsibilities:
  • Assists Account Managers, Account Executives, Producers, and Brokers in servicing designated groups of clients or books of business as it relates to marketing, claims, administration, and sales.
  • Typically assigned to accounts with less complex needs and no renewal goals associated with assigned accounts.
  • Resolves customer service inquiries that require research and interactions with carriers or agents.
  • Generally requires assistance when resolving more complex problems.
  • Markets new and renewal accounts according to company procedures.
  • Evaluates all proposals to include in spreadsheets.
  • Prepares renewals and client information presentations and assists in preparing RFP responses.
  • May provide guidance and direction to Customer Service Representatives or administrative support.
About You:

Required: High School Diploma/GED and 1+ years of related experience.

Preferred: Appropriate license.

Behaviors: Understanding of the insurance brokerage business and customer service processes/tasks.

Compensation and Benefits:

On top of a competitive salary, great teams, and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you'll get, depending on your job level, these benefits may improve:

  • Medical/dental/vision plans, which start from day one.
  • Life and accident insurance.
  • 401(K) and Roth options.
  • Tax-advantaged accounts (HSA, FSA).
  • Educational expense reimbursement.
  • Paid parental leave.

Other benefits include:

  • Digital mental health services (Talkspace).
  • Flexible work hours (availability varies by office and job function).
  • Training programs.
  • Gallagher Thrive program elevating your health through challenges, workshops, and digital fitness programs for your overall wellbeing.
  • Charitable matching gift program.
  • And more...

We value inclusion and diversity.

Click Here to review our U.S. Eligibility Requirements.

Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees' diverse identities, experiences, and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors, or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as protected characteristics) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.