Debt Recovery Support Specialist

4 weeks ago

Lakewood, Washington, United States Altitude Community Law P.C. Full time
Job Description

As a key member of our team at Altitude Community Law P.C., you will provide essential support to our debt recovery department. Your responsibilities will include scanning returned mail, updating status reports, and processing pleadings through electronic filing. You will also be responsible for copying, filing, and sending out correspondence and documents for mailing, as well as communicating and documenting exchange with process servers and sheriffs. Additionally, you will be responsible for running reports and updating data, obtaining ledgers from clients, and maintaining the integrity and organization of files both electronically and physically.

Responsibilities:
  • Scan returned mail and update status reports.
  • Work task lists as assigned by attorneys.
  • Process pleadings by E-filing for assigned attorneys.
  • Copy, file, and send out correspondence and documents for mailing.
  • Communicate and document exchange with process servers and sheriffs, and update status reports.
  • E-record Liens/Release of Liens.
  • Run reports and update data.
  • Obtain ledgers from clients and community with clients regarding any issues or discrepancies.
  • Assist in maintaining the integrity/organization of files both electronically and physically.
  • Assume additional duties and responsibilities as assigned by attorneys.
  • Consistent and on-time attendance is required.
Qualifications:
  • High school graduate, GED, some college preferred.
  • At least 1 year of legal support staff experience in a law firm setting.
  • At least 1 year of experience or exposure to debt collections practices.
  • Knowledge of and experience adhering to FDCPA.
  • Ability to interact and communicate with individuals at all levels of the organization.
  • Excellent grammar, spelling, editing, writing, and verbal skills.
  • Must be able to work in a fast-paced environment with the ability to juggle multiple competing tasks and demands.
  • Strong computer skills including: Outlook, Word and Excel. Experience in some type of case management and billing software a plus.
  • English Proficiency – speaking, reading, and writing.

ADA:

  • Must be able to sit for long periods of time.
  • Must be able to focus on a computer screen for multiple hours at a time.
  • Must have the ability to reach over your head to file.
  • Must be able to lift in excess of 10 pounds.

At Altitude Community Law P.C., we strive to deliver effective solutions to improve our clients' communities. Our team members are chosen for their legal skills, dedication, and individuality, and collectively we work together to form new communities, guide existing associations, or resolve disputes. We are always looking for ways to better serve clients and elevate their community.

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