Flooring Operations Manager

7 days ago


Florence, Kentucky, United States Lumber Liquidators Full time

We are seeking an experienced and dynamic Flooring Operations Manager to join our team at Lumber Liquidators in Florence, KY. This is a fantastic opportunity for a motivated individual to take on a leadership role and drive sales growth while delivering exceptional customer service.

Overview

Lumber Liquidators is a leading retailer of flooring products, and we are committed to providing our customers with the best possible experience. As a Flooring Operations Manager, you will be responsible for managing store operations, supervising associates, and ensuring that our customers receive top-notch service.

Salary & Benefits

The successful candidate can expect a competitive salary, with an estimated earnings potential of $70,000-$100,000 per year, plus bonuses and commissions. Our benefits package includes medical, dental, vision, 401(k), STD, LTD, and paid time off.

Job Description
  • Manage store operations in line with company policies and procedures.
  • Assist customers with making informed decisions about their flooring projects.
  • Deliver exceptional customer satisfaction through prompt and courteous service.
  • Supervise and mentor associates to achieve personal sales goals.
Required Skills & Qualifications

To succeed in this role, you will need:

  • A passion for customer service and a desire to grow within our company.
  • At least 2 years of customer-facing experience in sales, retail, or hospitality.
  • A high school degree, GED, or equivalent.
  • An interest in home improvement and influencing flooring design choices.
  • Comfortable with technology and basic computer skills.
  • Engaging communication skills and a conversation starter.
  • The ability to occasionally lift heavy boxes.
  • Willingness to learn and operate a forklift - all training will be provided.
Working Hours

Retail stores are open from 9:00 a.m. to 6:00 p.m., Monday through Saturday. Sunday hours may vary.



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