Flooring Operations Manager
7 days ago
We are seeking an experienced and dynamic Flooring Operations Manager to join our team at Lumber Liquidators in Florence, KY. This is a fantastic opportunity for a motivated individual to take on a leadership role and drive sales growth while delivering exceptional customer service.
OverviewLumber Liquidators is a leading retailer of flooring products, and we are committed to providing our customers with the best possible experience. As a Flooring Operations Manager, you will be responsible for managing store operations, supervising associates, and ensuring that our customers receive top-notch service.
Salary & BenefitsThe successful candidate can expect a competitive salary, with an estimated earnings potential of $70,000-$100,000 per year, plus bonuses and commissions. Our benefits package includes medical, dental, vision, 401(k), STD, LTD, and paid time off.
Job Description- Manage store operations in line with company policies and procedures.
- Assist customers with making informed decisions about their flooring projects.
- Deliver exceptional customer satisfaction through prompt and courteous service.
- Supervise and mentor associates to achieve personal sales goals.
To succeed in this role, you will need:
- A passion for customer service and a desire to grow within our company.
- At least 2 years of customer-facing experience in sales, retail, or hospitality.
- A high school degree, GED, or equivalent.
- An interest in home improvement and influencing flooring design choices.
- Comfortable with technology and basic computer skills.
- Engaging communication skills and a conversation starter.
- The ability to occasionally lift heavy boxes.
- Willingness to learn and operate a forklift - all training will be provided.
Retail stores are open from 9:00 a.m. to 6:00 p.m., Monday through Saturday. Sunday hours may vary.
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