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Development Coordinator

4 weeks ago

Los Angeles, California, United States Big Brother Big Sister of Greater Los Angeles Full time

Job Title: Development Coordinator

Job Summary:

Big Brother Big Sister of Greater Los Angeles is seeking a highly skilled Development Coordinator to support our Fund Development Department. The successful candidate will be responsible for managing data, processing gifts, and implementing fundraising technologies to drive financial growth. This is a full-time, benefits-eligible position with a mix of virtual and in-office work.

Key Responsibilities:

  • Data Management: Identify and resolve data discrepancies in our Salesforce CRM system to ensure accurate revenue records and donor tracking.
  • Fundraising Technology Support: Serve as the expert liaison for fundraising technologies, including Salesforce, Classy, and Greater Giving. Provide training and support for new hires and volunteers.
  • Email and Direct Mail Campaigns: Collaborate with Marketing & Development to design and implement email and direct mail campaigns. Manage donor reports, testing, and results analysis.
  • Portfolio Management: Support and manage a small portfolio of donors, providing outreach, cultivation, solicitation, and stewardship.

Requirements:

  • High School Diploma required; Bachelor's degree preferred.
  • 3+ years of experience in Fund Development or Administrative roles at non-profit organizations.
  • Excellent communication, organizational, and time management skills.
  • Ability to manage multiple priorities and problem-solve with a solution-based mindset.
  • Demonstrated advanced computer literacy with MS Office programs and CRM platforms.

Competencies:

  • Customer/Client Focus: Dedicated to meeting the expectations and requirements of fellow staff, volunteers, children, parents, and agency partners.
  • Listening: Practices attentive and active listening, with the patience to hear people out.
  • Interpersonal Savvy: Relates well to all kinds of people, builds constructive and effective relationships.
  • Approachability: Easy to approach and talk to, with a warm and pleasant demeanor.
  • Priority Setting: Spends time and the time of others on what's important, quickly zeros in on critical tasks.
  • Commitment to Task: Willing and able to pursue goals with commitment and takes pride in accomplishment.
  • Results/Outcome Oriented: Motivated by results, can be counted on to meet and exceed goals successfully.
  • Organizing: Marshals resources to get things done, orchestrates multiple activities at once to accomplish a goal.
  • Commitment to JEDI: A deep commitment to fostering a safe, equitable, inclusive environment where diversity is celebrated, and justice is ensured for all.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Location: Location is based on a percentage of where work time is spent. Indoors - 90%. Travel (local) - 10%: job may require local travel to communities, corporations, institutions, and individuals. Occasional out-of-state travel to applicable approved conferences.

Equal Employment Opportunity: Big Brother Big Sister of Greater Los Angeles is committed to the principle of equal employment opportunity for all qualified individuals. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.