Client Service Coordinator

3 days ago


Shelton, Washington, United States Consejo Counseling and Referral Service Full time

Consejo Counseling and Referral Service is seeking a highly skilled Screener Client Coordinator to join our team in Shelton, WA. This is a full-time opportunity for individuals who are passionate about delivering exceptional client services.

We offer a competitive salary of $20-$21.63 per hour, depending on experience and qualifications.

Job Overview

This position has a dual role within Consejo Counseling and Referral Service, with primary duties including telephone screening for client referrals and receptionist responsibilities. The Screener Client Coordinator will also provide administrative support to our leadership team.

  • Conduct thorough telephone screenings for client referrals, ensuring timely responses to clients in need of mental health services.
  • As needed, conduct face-to-face client screenings for the Children's and Family Services and Adult and Adult with Disabilities Mental Health Departments.
  • Maintain close communication with therapists, program managers, and supervisors to ensure seamless coordination of services.

The ideal candidate will possess excellent communication and organizational skills, with the ability to multitask and prioritize tasks effectively. Proficiency in Microsoft Office is essential, as well as the ability to work collaboratively with all levels of staff and management.

Benefits

We offer an extensive benefits package, including medical, dental, and vision coverage, a 401(k) plan, vacation time, sick leave, paid holidays, personal days, life insurance, AD&D, training funds, and your birthday off.

Qualifications

To be considered for this position, applicants must possess:

  • A high school diploma or equivalent, plus two years' experience in a related field.
  • Proficiency in speaking, reading, and writing both English and Spanish.
  • Demonstrated ability to multitask, plan, and prioritize tasks effectively.
  • Excellent communication and interpersonal skills.

This is an exceptional opportunity for individuals who are passionate about delivering exceptional client services and working collaboratively with a dynamic team.



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