Theatre Operations Manager
1 week ago
Theatre Operations Manager Role
McClain's at First & Main is seeking a dedicated and experienced Theatre Operations Manager to oversee the smooth operation of our theatre. This role requires excellent communication, problem-solving, and leadership skills, as well as a passion for delivering exceptional customer experiences.
About McClain's at First & Main
We are a family-owned and operated business that has been bringing magic to our guests since 1924. Our commitment to quality service, innovative technologies, and a fun work environment makes us an ideal place to build your career.
Job Responsibilities
- Schedule Management: Develop and manage staff schedules to ensure adequate coverage during peak periods and meet operational needs.
- Employee Development: Train and mentor new employees on theatre operations, customer service, and safety protocols.
- Customer Service: Foster a positive and welcoming environment for guests, responding promptly to complaints and concerns.
- Inventory Management: Oversee inventory levels, ordering supplies, and managing resources to maintain optimal stock levels and minimize waste.
- Conflict Resolution: Address conflicts and issues between employees, customers, or vendors in a fair and professional manner.
- Communication: Effectively communicate with team members, supervisors, and external stakeholders to ensure seamless operations.
- Event Planning: Assist in planning and executing special events, such as movie premieres, birthday parties, and corporate functions.
Requirements
- Age Requirement: Must be at least 21 years old.
- Availability: Willingness to work varied shifts, including evenings, weekends, and holidays.
- Skills: Excellent communication, problem-solving, and leadership skills.
- Education: High school diploma or equivalent required; degree in hospitality, management, or related field preferred.
- Certifications: Food Safety Certification and/or R-Serving Certification (if applicable).
Benefits
- Discounts: Enjoy discounted tickets, concessions, and merchandise.
- Flexible Scheduling: Opportunities for flexible scheduling, including part-time and full-time positions.
- Tuition Reimbursement: Assistance with education expenses through our tuition reimbursement program.
- Professional Development: Training and development opportunities to enhance your skills and career growth.
Salary: $45,000 - $60,000 per year, depending on experience and qualifications.
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