Capriotti's Operations Manager
7 days ago
Job Summary: As a Shift Lead at Capriotti's Corp Shops, you will be the face of the company, providing exceptional quality and service to our guests. You will ensure that hot food is always served hot, cold food cold, all food fresh, in a clean environment, in full uniform with a smile.
About Us: Capriotti's Corp Shops is a dynamic, fast-paced environment with strong core values and fun. We are a company that understands that our most important asset is our people - everyone is valuable, and every contribution counts.
Key Responsibilities:
- Delegate duties and fairly assign specific tasks to ensure Team Members are prepared for our guests.
- Contributes to a team environment by recognizing and reinforcing individual and team accomplishments.
- Follow inventory control procedures and guidelines.
- Follows all Capriotti's procedures and operational policies, cash handling, sanitation, and safety/security, to ensure the safety of all Team Members and guests during each shift.
- Assist with labor management costs.
- Acts with integrity, honesty, and knowledge to promote Capriotti's values and culture.
- Maintain cleanliness and organization throughout the shop and ensure proper setup and breakdown of all areas, including the dining room, restrooms, cold stations, grill, and prep areas.
- Work as a team to prepare for each shift.
- Ability to manage time effectively while meeting all job responsibilities.
Requirements:
- Excellent guest service skills are required.
- Must be able to take direction and delegate responsibilities.
- Ability to work in a fast-paced environment.
- Team-oriented, adaptable, dependable, and strong work ethic.
- Ability to communicate effectively to help keep all Team Members informed.
- Flexible schedule; could include nights and weekends.
Benefits:
- Paid Time Off
- Employee Assistance Program
- Health Benefits (if applicable/qualified)
- Free Meals and Employee Discounts
- Flexible Schedule
- Ongoing Training
Estimated Salary: $45,000 - $55,000 per year, based on location and experience. This salary range is an estimate and may vary depending on individual circumstances.
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