Accounts Receivable Manager, NAM

3 days ago

Denton, Texas, United States ESAB Full time
Job Description:

As the Accounts Receivable Manager, NAM, you will play a pivotal role in overseeing credit policies, assessing customer creditworthiness, and ensuring timely collections. Reporting to the North America Controller, you will lead a team of analysts located in ESAB's shared services center in Monterrey, Mexico, handling escalated collection issues, and maintaining strong customer relationships.

Key Responsibilities:
  • Develop and implement credit policies and procedures, including evaluating and approving credit limits for new and existing customers.
  • Conduct credit risk assessments and monitor customer creditworthiness.
  • Manage and review credit applications, including financial statement analysis and credit scoring.
  • Oversee the collections process to ensure timely recovery of outstanding receivables.
  • Develop and implement strategies to reduce days sales outstanding (DSO).
  • Handle escalated collection issues and negotiate payment plans with delinquent accounts.
  • Work with customers to resolve disputes and discrepancies related to invoicing and payments.
  • Lead, mentor, and manage a team of credit and collections analysts.
  • Set performance goals, conduct regular performance reviews, and provide ongoing training and development.
  • Foster a collaborative and results-driven team environment.
  • Build and maintain strong relationships with key customers to ensure smooth credit and collections processes.
  • Communicate effectively with customers to address and resolve credit and collection issues.
  • Provide exceptional customer service while enforcing credit policies.
  • Prepare and present regular reports on credit and collections performance to senior management.
  • Monitor key metrics such as DSO, aging reports, and collection rates.
  • Analyze trends and identify opportunities for process improvements.
  • Ensure compliance with relevant laws, regulations, and company policies related to credit and collections.
  • Manage and mitigate credit risk through effective policies and procedures.
  • Maintain accurate and up-to-date customer credit files and records.
  • Continuously evaluate and improve credit and collections processes to enhance efficiency and effectiveness.
  • Implement best practices and leverage technology to streamline operations.
  • Collaborate with other departments, such as sales and finance, to optimize end-to-end credit and collections processes.
  • Manage the allocation of payments and the application of cash receipts.
  • Oversee the reconciliation of accounts receivable accounts.
  • Assist in the preparation of budgets and forecasts related to accounts receivable.
  • Lead and participate in special projects and initiatives related to credit and collections.
  • Stay current with industry trends and advancements in credit and collections management.
  • Work closely with sales, customer service, and finance teams to ensure alignment and effective communication.
  • Provide support and guidance to internal stakeholders on credit and collections matters.
Qualifications:
  • Bachelor's degree in finance, accounting, business administration, or a related field. A master's degree or professional certification (e.g., CPA, CMA) is a plus.
  • Minimum of 15 years of experience in accounts receivable management, with at least 5 years in a leadership role. Experience working with government contractors is a plus.
  • Strong knowledge of credit and collections processes and best practices.
  • Excellent leadership and team management skills.
  • Strong analytical and problem-solving abilities.
  • Exceptional communication and interpersonal skills.
  • Proficiency in financial software and ERP systems, preferably SAP.
  • Ability to work effectively in a cross-cultural environment.
Working Conditions:
  • Remains in a stationary position at least 70% of the time and involves additional physical demands such as ascending/descending stairs, walking, stooping, and standing.
  • Must wear Personal Protective Equipment 'PPE' when working/visiting manufacturing and plant or customers' locations.
  • Constantly operates a computer and other office productivity machinery, including printers, tablets, and cell phones.
  • Moves, transports, puts, or removes equipment weighing up to 50 lbs.; pushes, pulls products weighing up to 200 lbs. using provided safety tools.
  • May be exposed to varying weather during travel.
  • Travel required (monthly visits to the Monterrey Shared Services Center and customer visits as needed) at least 20%.

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